Preordering iPhone X in Japan

Hi all,


I am thinking about pre-ordering iPhone X in Japan, as I will be visiting Tokyo at 8th of November.


My main concerns are:

  • Will it be possible to pre-order abroad? I am from Poland, and I will be in Poland when pre-order starts.
  • Is it OK if I pick the device few days after it's official release (assuming that I will manage to pre-order)? Or they will cancel my pre-order?
  • Will Apple charge my card during pre-order, or I just use my card as confirmation and I pay in Apple store?


I want to add that I have never ordered anything from Apple website, so I am totally unfamiliar with the process. Actually I am willing to swap from Samsung S8 + Gear S2 to the new iPhone 🙂


Thanks in advance!

Posted on Oct 5, 2017 12:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2017 10:00 AM

Just for clarity:


To order from the Japanese online store, you will require a Japanese payment method, with a Japanese billing address. Apple Online stores are country specific, and will only accept payment methods from the country they are for.


Additionally, ship to store, may not be available, or may not be available on the days you may there.


Warranty for iPhones as mentioned is only valid in the country of purchase:


Apple One (1) Year Limited Warranty

IMPORTANT RESTRICTION FOR iPHONE, iPAD AND APPLE TV SERVICE.

Apple may restrict warranty service for iPhone, iPad and Apple TV to the country where Apple or its Authorized Distributors originally sold the device.


Also note that Japanese iPhones may have differences to iPhones for other regions such as the inability to turn off the Camera shutter sound among others.

14 replies
Question marked as Top-ranking reply

Oct 6, 2017 10:00 AM in response to Raav92

Just for clarity:


To order from the Japanese online store, you will require a Japanese payment method, with a Japanese billing address. Apple Online stores are country specific, and will only accept payment methods from the country they are for.


Additionally, ship to store, may not be available, or may not be available on the days you may there.


Warranty for iPhones as mentioned is only valid in the country of purchase:


Apple One (1) Year Limited Warranty

IMPORTANT RESTRICTION FOR iPHONE, iPAD AND APPLE TV SERVICE.

Apple may restrict warranty service for iPhone, iPad and Apple TV to the country where Apple or its Authorized Distributors originally sold the device.


Also note that Japanese iPhones may have differences to iPhones for other regions such as the inability to turn off the Camera shutter sound among others.

Oct 6, 2017 7:39 AM in response to Raav92

You want to preorder the phone while you are IN Japan on the Polish online store? You can do that, but be aware that your card might be declined as you are logging in from a country outside and it might be flagged as a suspicious transaction.


You will be charged once the phone actually ships, not before. As far as picking up, that option might not be available at the outset, but you would have to ask Apple.

Oct 6, 2017 10:14 AM in response to Raav92

Going from previous iPhones, and due to the fact that all the buzz of the X is very high, and because (reported) manufacturing constraints, hoping that you will get an iPhone in a store 2 weeks after release is a long shot.


You are better off trying to order it online in Poland for delivery in Poland. There is no reason to order it in Japan (other that you are going to be there). This might be (if you get a phone) an expensive proposition in the end.

Oct 6, 2017 9:42 AM in response to FelipeV

I've checked the thing with compatibility - it seems that the phone is fully compatibile (according to networks on Apple website).


About the warranty - are you sure? I've been talking to Apple Care support via mobile and they assured me that the warranty is worldwide and if I buy phone in Japan they will service it in Poland. Were they wrong?

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Preordering iPhone X in Japan

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