Safari will not open

Question

Safari will not open

I am running an 10.4.8 G4 iMac. Today, I was on the web and checking email before dinner. When I returned Safari and Mail would no longer open. Both icons just bounce once or twice on the dock then stop. I tried repairing privileges. And discarding the .plist. Neither of these seemed to work. Let me say that I can launch Firefox and search the web. So my internet connection is fine. I have tried Safari with every user including the Admin log in. Every user does the same thing. In trying to solve the problem, I ran the MacOXUpd10.4.8PPC.dmg update figuring that this would just install a new version of Safari over the old one. This still did not work. Does anyone have any ideas as to why this is happening?

G4 iMac, Mac OS X (10.4.8)

Posted on Jan 10, 2007 6:25 PM

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Answer 1

Jan 10, 2007 8:55 PM in response to Bernie Campbell1

Hi Bernie,

Did you rerun the 10.4.8 combined update or the delta version (incremental)? It ought to be the former, not the latter. Sometimes, rerunning the update writes over certain system files bringing relief to system-wide problems.

One suggestion - go to your Console (Utility folder), click on Console in the upper left to reveal a left side list. Click on System log and look specifically at the the time/function sequence after you checked your e-mail to the time you tried to open Safari. Copy/paste that portion of the log to your reply.

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Answer 2

Jan 11, 2007 3:47 PM in response to Bernie Campbell1

here is the system log. I did run the combo update.

Jan 11 03:15:07 Bernie-Campbells-Computer cp: error processing extended attributes: Operation not permitted
Jan 11 18:19:49 Bernie-Campbells-Computer crashdump[963]: DashboardClient crashed
Jan 11 18:19:49 Bernie-Campbells-Computer crashdump[960]: DashboardClient crashed
Jan 11 18:19:49 Bernie-Campbells-Computer crashdump[962]: DashboardClient crashed
Jan 11 18:19:49 Bernie-Campbells-Computer crashdump[959]: DashboardClient crashed
Jan 11 18:19:49 Bernie-Campbells-Computer crashdump[961]: DashboardClient crashed
Jan 11 18:19:53 Bernie-Campbells-Computer crashdump[961]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:53 Bernie-Campbells-Computer crashdump[962]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:53 Bernie-Campbells-Computer crashdump[963]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:53 Bernie-Campbells-Computer crashdump[960]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:53 Bernie-Campbells-Computer crashdump[959]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:54 Bernie-Campbells-Computer crashdump[968]: DashboardClient crashed
Jan 11 18:19:54 Bernie-Campbells-Computer crashdump[970]: DashboardClient crashed
Jan 11 18:19:54 Bernie-Campbells-Computer crashdump[971]: DashboardClient crashed
Jan 11 18:19:54 Bernie-Campbells-Computer crashdump[969]: DashboardClient crashed
Jan 11 18:19:54 Bernie-Campbells-Computer crashdump[968]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:54 Bernie-Campbells-Computer crashdump[971]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:54 Bernie-Campbells-Computer crashdump[970]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:54 Bernie-Campbells-Computer crashdump[969]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:55 Bernie-Campbells-Computer crashdump[973]: DashboardClient crashed
Jan 11 18:19:55 Bernie-Campbells-Computer crashdump[973]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:57 Bernie-Campbells-Computer crashdump[978]: DashboardClient crashed
Jan 11 18:19:57 Bernie-Campbells-Computer crashdump[980]: DashboardClient crashed
Jan 11 18:19:57 Bernie-Campbells-Computer crashdump[979]: DashboardClient crashed
Jan 11 18:19:57 Bernie-Campbells-Computer crashdump[978]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:57 Bernie-Campbells-Computer crashdump[981]: DashboardClient crashed
Jan 11 18:19:57 Bernie-Campbells-Computer crashdump[980]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:57 Bernie-Campbells-Computer crashdump[979]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:57 Bernie-Campbells-Computer crashdump[981]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:19:58 Bernie-Campbells-Computer crashdump[983]: DashboardClient crashed
Jan 11 18:19:58 Bernie-Campbells-Computer crashdump[983]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:00 Bernie-Campbells-Computer crashdump[988]: DashboardClient crashed
Jan 11 18:20:00 Bernie-Campbells-Computer crashdump[990]: DashboardClient crashed
Jan 11 18:20:00 Bernie-Campbells-Computer crashdump[989]: DashboardClient crashed
Jan 11 18:20:00 Bernie-Campbells-Computer crashdump[988]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:00 Bernie-Campbells-Computer crashdump[990]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:00 Bernie-Campbells-Computer crashdump[989]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:00 Bernie-Campbells-Computer crashdump[993]: DashboardClient crashed
Jan 11 18:20:01 Bernie-Campbells-Computer crashdump[991]: DashboardClient crashed
Jan 11 18:20:01 Bernie-Campbells-Computer crashdump[993]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:01 Bernie-Campbells-Computer crashdump[991]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:02 Bernie-Campbells-Computer crashdump[999]: DashboardClient crashed
Jan 11 18:20:02 Bernie-Campbells-Computer crashdump[999]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:03 Bernie-Campbells-Computer crashdump[1000]: DashboardClient crashed
Jan 11 18:20:03 Bernie-Campbells-Computer crashdump[1001]: DashboardClient crashed
Jan 11 18:20:03 Bernie-Campbells-Computer crashdump[1000]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:03 Bernie-Campbells-Computer crashdump[1002]: DashboardClient crashed
Jan 11 18:20:03 Bernie-Campbells-Computer crashdump[1003]: DashboardClient crashed
Jan 11 18:20:03 Bernie-Campbells-Computer crashdump[1001]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:03 Bernie-Campbells-Computer crashdump[1002]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:04 Bernie-Campbells-Computer crashdump[1003]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:05 Bernie-Campbells-Computer crashdump[1007]: DashboardClient crashed
Jan 11 18:20:05 Bernie-Campbells-Computer crashdump[1007]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:05 Bernie-Campbells-Computer crashdump[1011]: DashboardClient crashed
Jan 11 18:20:06 Bernie-Campbells-Computer crashdump[1012]: DashboardClient crashed
Jan 11 18:20:06 Bernie-Campbells-Computer crashdump[1011]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:06 Bernie-Campbells-Computer crashdump[1013]: DashboardClient crashed
Jan 11 18:20:06 Bernie-Campbells-Computer crashdump[1013]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:06 Bernie-Campbells-Computer crashdump[1012]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log
Jan 11 18:20:06 Bernie-Campbells-Computer crashdump[1014]: DashboardClient crashed
Jan 11 18:20:06 Bernie-Campbells-Computer crashdump[1014]: crash report written to: /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log

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Answer 3

Jan 11, 2007 4:52 PM in response to Bernie Campbell1

Seems like something in the dashboard is causing the crashes. Go to /Users/admin/Library/Logs/CrashReporter/DashboardClient.crash.log. Double-click on the DashboardClient log. Copy paste in its entirety the most recent edition to the log.

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