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MacBook Pro won’t load to login screen

My MacBook Pro will turn on and go to the loading screen that’s white with the gray Apple and it’ll load to about halfway and than stop loading and I really need my laptop and can’t afford another one can anyone help me to turn my laptop all the way on so I can use it again ?

MacBook Pro, null

Posted on Oct 6, 2017 10:45 AM

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Posted on Oct 6, 2017 3:46 PM

I don’t don’t mind losing all my data, but when I do hold the command and r button after the chime it doesn’t do anything except for continuing on loading.

5 replies

Oct 6, 2017 11:03 AM in response to Kappy

So I don’t have exact info about this laptop because it was given to me Ik the person who gave it to me had it for a couple years, but the laptop fell and when it fell I was doing work on it and the whole thing froze so I force restarted it and ever since it won’t load back to the login in screen it stops halfway and won’t load anymore and the fan is really loud. That’s the best I can give info wise hopefully but you can somehow help me

Oct 6, 2017 11:20 AM in response to Jenna000

Sounds to me like the disk has been damaged. Depending on what damage was done you may lose all your data in the process of fixing it (assuming no actual hardware failure.)


Repair HD and Permissions - Lion through Yosemite


  1. Restart the computer and after the chime hold down the Command and R keys until the Utility Menu appears.
  2. When the Utility Menu appears select Disk Utility then click on the Continue button.
  3. After Disk Utility loads select the indented (usually, Macintosh HD) entry from the side list.
  4. Click on the First Aid tab, then click on the Repair Disk button.
  5. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported.
  6. If no errors are reported click on the Repair Permissions button.
  7. Wait for the process to finish, then quit Disk Utility and return to the Utility Menu.
  8. Select Restart from the Apple menu.


I'm afraid that not knowing your essential machine info I'm unable to know what may be needed. Try the above to see if it works. If not please relate exactly what happens and report any error dialogs. If you feel uncomfortable doing the above then you should make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. They can fix it up for you.

Oct 6, 2017 7:22 PM in response to Jenna000

OK. I'm afraid we are just banging our heads on the wall. The following may be helpful:


How To Do A Factory Reset


Selection A should be used on computers that came with Lion or later when factory new. Selection B is for Macs that came originally with Snow Leopard or earlier.


A. Factory reset your Mac - Apple Support


B. Factory Reset Your Pre-Lion Mac


Follow these instructions until you get to Step 5: Factory reset your Mac - Apple Support. At Step 5 you will need a Snow Leopard DVD or the installer disc that came with the computer.


  1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came with your computer. Insert the disc into the optical drive and restart the computer. After the chime press and hold down the "C" key. Release the key when you see a small spinning gear appear below the dark gray Apple logo.
  2. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities' menu. After Disk Utility loads select the hard drive entry from the left side list (un-dented entry - mfgr.'s ID and drive size.) Click on the Partition tab in the Disk Utility main window. Set the number of partitions to one (1) from the Partitions drop down menu, click on Options button and select GUID, click on OK, then set the format type to MacOS Extended (Journaled), then click on the Apply button.
  3. When the formatting has finished quit Disk Utility. Proceed with the OS X installation and follow the directions included with the installer.
  4. If you are planning to sell or give your computer away, then do the following: After you reformat your hard drive and reinstall OS X, the computer restarts to a Welcome screen and asks you to choose a country or region. If you want to leave the Mac in an out-of-box state, don't continue with the setup of your system. Instead, press Command-Q to shut down the Mac. When the new owner turns on the Mac, the Setup Assistant will guide them through the setup process.

Oct 6, 2017 10:49 AM in response to Jenna000

You need do some recovery efforts to see if you can get it working without having to erase the drive. However, you haven't provided essential information. We need to know what MacBook model you have and what version of OS X that is installed on it. Also, it would be helpful if you could explain what happened just prior to this issue. Please read Writing an effective Apple Support Communities question.

MacBook Pro won’t load to login screen

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