MBPr mid 2015 crashes over night

Question

Jeff1980 Author

Level 1

20 points

MBPr mid 2015 crashes over night

Hi,

ever since the update to Sierra my MBPr mid 2015 crashes now and again over night:

- sometimes it just doesn't wake up (keyboard and apple light up but display stays dark)

- sometimes it shut down

However since High Sierra it happens more often, in fact every night.

I already did SMC- and PRAM-reset, I reinstalled High Sierra (no fresh install though), I created a new user, I removed every thirdparty app from LaunchDeamons/LaunchAgents, I ran system diagnostics. Nothing worked.

However with El Capitan everything was alright. It appeared just when I started using Sierra and I hoped it would be gone with High Sierra.

There are no devices connected, just power of course.

Here are some reports:

Sat Oct 7 01:49:04 2017

*** Panic Report ***

panic(cpu 0 caller 0xffffff800bb28570): initproc exited -- exit reason namespace 2 subcode 0xa description: none

Thread 4 crashed

RAX: 0x0000000000000010, RBX: 0x00000001031e6f18, RCX: 0x0000000103198a80, RDX: 0x00000001031e4000

RSP: 0x0000700001b36250, RBP: 0x0000700001b362f0, RSI: 0x000000000004b000, RDI: 0x00000001031e9400

R8: 0x0000000000000000, R9: 0x0000000000000e20, R10: 0x0000000103198a10, R11: 0x0000000000000001

R12: 0x0000000000000001, R13: 0x0000000000001cf0, R14: 0x0000000000000001, R15: 0x0000000000000001

RFL: 0x0000000000010202, RIP: 0x00007fff72dc0898, CS: 0x000000000000002b, SS: 0x0000000000000023

Thread 0: 0xffffff802aa7ec70

0x00007fff72f0a472

0x00007fff72d8ce70

0x0000000000000000

Thread 1: 0xffffff80345963c0

0x00007fff72f0ba12

0x00007fff72d94091

0x00007fff72d8322d

0x00007fff72d9528e

0x00007fff72d8830e

0x00007fff72d96117

0x00007fff72d99ef0

0x00007fff73044033

0x00007fff73043c4d

0x0000000000000000

Thread 2: 0xffffff803ef70650

0x00007fff73043c40

Thread 3: 0xffffff8033ea78b0

0x00007fff72f0a6da

0x00007fff73043c4d

0x0000000000000000

Thread 4: 0xffffff80515b8ed0

0x00007fff72dc0898

0x00007fff72dc1b61

0x00007fff72dc1d79

0x00007fff72dc9248

0x00007fff72e1b787

0x00000001031bb0b9

0x00000001031cac1b

0x00007fff72d80f64

0x00007fff72d94091

0x00007fff72d8322d

0x00007fff72d9528e

0x00007fff72d8830e

0x00007fff72d96117

0x00007fff72d99ef0

0x00007fff73044033

0x00007fff73043c4d

0x0000000000000000

Mac OS version:

17A405

Kernel version:

Darwin Kernel Version 17.0.0: Thu Aug 24 21:48:19 PDT 2017; root:xnu-4570.1.46~2/RELEASE_X86_64

Kernel UUID: B84FDEFC-9081-35CE-8C51-25A9583AACDE

System model name: MacBookPro11,5 (Mac-06F11F11946D27C5)

Root disk errors: "Could not recover SATA HDD after 5 attempts. Terminating."

EOF

Model: MacBookPro11,5, BootROM MBP114.0177.B00, 4 processors, Intel Core i7, 2,8 GHz, 16 GB, SMC 2.30f2

Graphics: AMD Radeon R9 M370X, AMD Radeon R9 M370X, PCIe, 2 GB

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.37.0.1a1)

Bluetooth: Version 6.0.0f7, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM1024G, 1 TB

USB Device: USB 3.0 Bus

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

Sun Oct 8 06:19:27 2017

*** Panic Report ***

panic(cpu 3 caller 0xffffff801078a611): Kernel trap at 0xffffff7f929610f1, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000100cfeda0, CR3: 0x000000001755f000, CR4: 0x00000000001627e0

RAX: 0x0000000000040004, RBX: 0xffffff803be1b880, RCX: 0x000000001e58d000, RDX: 0x0000000000000004

RSP: 0xffffff9202adbd10, RBP: 0xffffff9202adbd10, RSI: 0x0000000000040004, RDI: 0xffffff8037ab3000

R8: 0xffffff803b559800, R9: 0xffffff80376bc800, R10: 0xffffff81db20e000, R11: 0x000000001e58d041

R12: 0xffffff7f929b4170, R13: 0xffffff803b559800, R14: 0xffffff8037f1a400, R15: 0x0000000010001000

RFL: 0x0000000000010287, RIP: 0xffffff7f929610f1, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0xffffff81db24e004, Error code: 0x0000000000000002, Fault CPU: 0x6, PL: 0, VF: 10

Backtrace (CPU 3), Frame : Return Address

0xffffff9202adb7d0 : 0xffffff801066d366

0xffffff9202adb810 : 0xffffff8010798494

0xffffff9202adb850 : 0xffffff801078a429

0xffffff9202adb8d0 : 0xffffff801061f190

0xffffff9202adb8f0 : 0xffffff801066cd8c

0xffffff9202adba20 : 0xffffff801066cafc

0xffffff9202adba80 : 0xffffff801078a611

0xffffff9202adbc00 : 0xffffff801061f190

0xffffff9202adbc20 : 0xffffff7f929610f1

0xffffff9202adbd10 : 0xffffff7f929500b0

0xffffff9202adbd70 : 0xffffff7f9170dbc8

0xffffff9202adbd90 : 0xffffff7f9170dad5

0xffffff9202adbdb0 : 0xffffff7f9294bb5b

0xffffff9202adbdd0 : 0xffffff7f92954ade

0xffffff9202adbdf0 : 0xffffff7f91701c1c

0xffffff9202adbe30 : 0xffffff7f9170188d

0xffffff9202adbe50 : 0xffffff7f9170191a

0xffffff9202adbe80 : 0xffffff8010c7af32

0xffffff9202adbec0 : 0xffffff8010ca286e

0xffffff9202adbf00 : 0xffffff8010c79fd0

0xffffff9202adbf80 : 0xffffff8010c79567

0xffffff9202adbfa0 : 0xffffff801061c4f7

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily2(373.0)[AC1A34E9-9E45-3D8E-BE76-C420370D285 2]@0xffffff7f916ce000->0xffffff7f91763fff

dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[E7A0455F-CB75-3470-9447-EFBBC3 E13D02]@0xffffff7f9164a000

dependency: com.apple.iokit.IOSurface(209)[9D4ADF2A-E6F7-3BFE-B5FF-8C7317DF164B]@0xffffff7f 9165f000

dependency: com.apple.iokit.IOPCIFamily(2.9)[DF1517A2-32C4-328E-9890-03E6C546604A]@0xffffff 7f90e94000

dependency: com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9167b000

com.apple.driver.AppleIntelHD5000Graphics(10.2.8)[CCBABDD6-382E-3F7C-8B34-7EC40 0955347]@0xffffff7f9293e000->0xffffff7f929b4fff

dependency: com.apple.iokit.IOSurface(209)[9D4ADF2A-E6F7-3BFE-B5FF-8C7317DF164B]@0xffffff7f 9165f000

dependency: com.apple.iokit.IOPCIFamily(2.9)[DF1517A2-32C4-328E-9890-03E6C546604A]@0xffffff 7f90e94000

dependency: com.apple.iokit.IOGraphicsFamily(517.17)[05FC87E8-B78E-319E-AF08-0EBDA16094CE]@ 0xffffff7f9167b000

dependency: com.apple.iokit.IOAcceleratorFamily2(373)[AC1A34E9-9E45-3D8E-BE76-C420370D2852] @0xffffff7f916ce000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

17A405

Kernel version:

Darwin Kernel Version 17.0.0: Thu Aug 24 21:48:19 PDT 2017; root:xnu-4570.1.46~2/RELEASE_X86_64

Kernel UUID: B84FDEFC-9081-35CE-8C51-25A9583AACDE

Kernel slide: 0x0000000010400000

Kernel text base: 0xffffff8010600000

__HIB text base: 0xffffff8010500000

System model name: MacBookPro11,5 (Mac-06F11F11946D27C5)

Root disk errors: "Could not recover SATA HDD after 5 attempts. Terminating."

System uptime in nanoseconds: 47561188241193

last loaded kext at 46766714417110: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f96e28000, size 32768)

last unloaded kext at 46935162084801: com.apple.driver.usb.cdc 5.0.0 (addr 0xffffff7f96dbd000, size 28672)

loaded kexts:

com.crimson.spl.usbdriver 3.3.11

com.paceap.kext.pacesupport.snowleopard 5.9.1

com.apple.filesystems.smbfs 3.2

com.apple.filesystems.afpfs 11.1

com.apple.nke.asp-tcp 8.0.2

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AGPM 110.23.24

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleHDA 280.12

com.apple.driver.AppleGraphicsDevicePolicy 3.16.19

com.apple.AGDCPluginDisplayMetrics 3.16.19

com.apple.driver.AppleHV 1

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.0f7

com.apple.kext.AMDFramebuffer 1.5.8

com.apple.driver.AppleIntelHD5000Graphics 10.2.8

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelFramebufferAzul 10.2.8

com.apple.kext.AMDRadeonX4000 1.5.8

com.apple.driver.AGDCBacklightControl 3.16.19

com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.0f7

com.apple.AVEBridge 1.0.0

com.apple.driver.eficheck 1

com.apple.driver.AppleMuxControl 3.16.19

com.apple.driver.AppleCameraInterface 6.01.2

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleSMCLMU 211

com.apple.kext.AMD7000Controller 1.5.8

com.apple.driver.AppleMCCSControl 1.5.3

com.apple.driver.AppleThunderboltIP 3.1.0

com.apple.driver.AppleUSBCardReader 439

com.apple.driver.AppleTopCaseHIDEventDriver 127

com.apple.driver.AppleUSBTopCaseDriver 127

com.apple.filesystems.apfs 748.1.47

com.apple.driver.AirPort.BrcmNIC 1200.25.1a1

com.apple.driver.AppleAHCIPort 329

com.apple.filesystems.hfs.kext 407.1.3

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.IOBufferCopyEngineTest 1

com.apple.security.SecureRemotePassword 1.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 280.12

com.apple.kext.OSvKernDSPLib 526

com.apple.iokit.IOTimeSyncFamily 600.15

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOAcceleratorFamily2 373

com.apple.iokit.IOSurface 209

com.apple.AppleGPUWrangler 3.16.19

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.0f7

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.0f7

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.0f7

com.apple.driver.AppleHDAController 280.12

com.apple.iokit.IOHDAFamily 280.12

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 517.17

com.apple.driver.AppleGraphicsControl 3.16.19

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.kext.AMDSupport 1.5.8

com.apple.AppleGraphicsDeviceControl 3.16.19

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 517.17

com.apple.driver.AppleActuatorDriver 1004.1

com.apple.driver.AppleHSBluetoothDriver 127

com.apple.driver.IOBluetoothHIDDriver 6.0.0f7

com.apple.iokit.IOBluetoothFamily 6.0.0f7

com.apple.driver.AppleHIDKeyboard 203

com.apple.driver.AppleMultitouchDriver 1004.1

com.apple.driver.AppleInputDeviceSupport 1000

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.iokit.IOAHCIBlockStorage 301.1.2

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.iokit.IOAHCIFamily 288

com.apple.filesystems.hfs.encodings.kext 1

com.apple.iokit.IONetworkingFamily 3.3

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleThunderboltNHI 4.5.6

com.apple.iokit.IOThunderboltFamily 6.5.8

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.iokit.IOBufferCopyEngineFamily 1

com.apple.driver.DiskImages 480.1.2

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140

com.apple.iokit.IOSCSIBlockCommandsDevice 404

com.apple.iokit.IOSCSIArchitectureModelFamily 404

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMCRTC 1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

EOF

Model: MacBookPro11,5, BootROM MBP114.0177.B00, 4 processors, Intel Core i7, 2,8 GHz, 16 GB, SMC 2.30f2

Graphics: AMD Radeon R9 M370X, AMD Radeon R9 M370X, PCIe, 2 GB

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.77.37.0.1a1)

Bluetooth: Version 6.0.0f7, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM1024G, 1 TB

USB Device: USB 3.0 Bus

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

MacBook Pro with Retina display, macOS High Sierra (10.13), null

Posted on Oct 7, 2017 9:33 PM

Reply

Answer 1

Jeff1980 Author

Level 1

20 points

Oct 8, 2017 12:26 AM in response to kaz-k

Hi kaz-k,

thanks for your quick reply. I uninstalled the SPL driver which deleted the kext and restarted the Mac.

However the pacesupport.snowleopard-kext is part of the PACESupportFamily.kext which I can't simply delete as this is a copy protection for my audio software (there are four files, "leopard", "tiger", "panther" and "snowleopard" and only snowleopard is loaded so I believe it's the newest available ...). But I installed an updated version of iLok License Manager and will see if that helps. If not I will definitely remove the kext for testing over night but that's not really an option on the long run.

I'll report back ... :-)

Reply

Answer 2

Jeff1980 Author

Level 1

20 points

Oct 8, 2017 10:40 PM in response to kaz-k

Unfortunately removing those files didn’t help much. However the MacBook didn’t shut down but the display stayed black, keyboard backlight and Apple-Logo worked and I could ping the machine (40-500 ms though).

I had to force switch it of and there was no report after starting it again. The last entry was from 11.23pm and I closed it about 10.30 pm - so no more than an hour.

As I tried nearly everything I can only think of completely wiping the SSD and do a fresh install where I only install one app a day. Pain in the a.. bit I don’t know what else to do. As everything was fine with El Capitan I don’t believe in hardware failure. My guess is that it’s the graphics. I didn’t trust AMD in the first place but there was no other option.

Reply

Answer 3

Jeff1980 Author

Level 1

20 points

Oct 19, 2017 12:08 AM in response to sronco

I did it! I managed to avoid crashes for about two weeks now!

Short version:

- open terminal

- paste "sudo pmset -a hibernatemode 25"

- run and enter password

More information here: Mac Sleep Settings for Performance and Battery Life

Long version:

I actually did a clean install and even with nothing more configured than my Apple-ID the MacBook crashed/didn't wake up after only 45 minutes of closed lid. However I finally got an error-message that I understood - "sleep/wake-failure". This led me to above website and I just gave it a try. And for me it works like a charme. I don't fully understand what it does but everything is working. Power Nap, my MacBook wakes up while turning up the lid. However if I have external drives attached I get the message that they have not been ejected correctly - but they are connected and work as expected. So I guess it's just a false alarm.

If anyone could explain in plain english the difference between mode 3 (standard) and 25 I'd be thankful. But the main thing is that my MacBook works as expected after nearly a year of not knowing what's wrong.

Reply

Answer 4

Dec 7, 2017 11:50 AM in response to Jeff1980

Hey there.

That's interesting. I have the same issue. Same MacBook model/year. I did a fresh install, however, as I thought it could have been something with the system itself. No luck.

What seems to be preventing this (for the past 3 days at least) is to disable PowerNap on power. Not ideal, absolutely. I was scared this was a hardware issue (more specifically the Root disk errors: "Could not recover SATA HDD after 5 attempts. Terminating." piece), but hopefully that's just another issue that came along with Apple 2017 state of software.

10.13.2 doesn't seem to fix this, too.

Hopefully we'll get this fixed!

Reply