i phone 7 screen shot not working
After updating latest IOS screen shot function not working.
iPhone 7, iOS 11.0.2
Question marked as
User profile for user:
brenden dv
User level:
Community Specialist
Hello prabhath_buddhika,
Thank you for using Apple Support Communities. It's my understanding that after updating to iOS 11 you're unable to take screenshots on your iPhone. I'm happy to help.
First, please make sure you're following the steps in the link below:
How to take a screenshot on your iPhone, iPad, and iPod touch
If the issue persists, restart your iPhone. Restarting can resolve many unexpected behaviors.
Restart your iPhone, iPad, or iPod touch
If the issue persists, reinstall iOS with iTunes. This can resolve possible software issues. When reinstalling iOS, iTunes will completely remove your current software and install a fresh version. While iTunes will try to do this without removing data, it's a good idea to make sure you have a recent backup before trying this step.
How to back up your iPhone, iPad, and iPod touch
Use the steps in the link below to reinstall iOS with iTunes:
If you can't update or restore your iPhone, iPad, or iPod touch
Please let us know if the issue continues and include any other troubleshooting steps you may have tried.
Have a great day!
Thank you for using Apple Support Communities. It's my understanding that after updating to iOS 11 you're unable to take screenshots on your iPhone. I'm happy to help.
First, please make sure you're following the steps in the link below:
How to take a screenshot on your iPhone, iPad, and iPod touch
If the issue persists, restart your iPhone. Restarting can resolve many unexpected behaviors.
Restart your iPhone, iPad, or iPod touch
If the issue persists, reinstall iOS with iTunes. This can resolve possible software issues. When reinstalling iOS, iTunes will completely remove your current software and install a fresh version. While iTunes will try to do this without removing data, it's a good idea to make sure you have a recent backup before trying this step.
How to back up your iPhone, iPad, and iPod touch
Use the steps in the link below to reinstall iOS with iTunes:
If you can't update or restore your iPhone, iPad, or iPod touch
Please let us know if the issue continues and include any other troubleshooting steps you may have tried.
Have a great day!