I took a video with my iPhone and when attempting to playback, this error pops up “This video cannot be played because the file format is unsupported”. Is there any hope of somehow getting this video I took with my iPhone, or is it gone?

iPhone 7, latest software, already attempt reboot

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Posted on Oct 9, 2017 7:08 AM

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I took a video with my iPhone and when attempting to playback, this error pops up “This video cannot be played because the file format is unsupported”. Is there any hope of somehow getting this video I took with my iPhone, or is it gone?

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