Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud restore taking very long

I have a iphone 8+ and it has been restoring from icloud back up for nearly 2 weeks. I cannot update the operating system until it is complete. It is hung up on restoring media

Posted on Oct 9, 2017 9:13 AM

Reply
Question marked as Best reply

Posted on Oct 9, 2017 12:21 PM

That is not normal at all. It can take a few hours if it is your very first backup, you haven't backed up in months, or you have an extraordinarily large amount of content to backup. Two days is way too long.


Cancel the backup. Force restart the phone and try again. No data is lost when you do this. To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.


This may be of some help as well.

Get help backing up your device in iCloud - Apple Support

3 replies
Question marked as Best reply

Oct 9, 2017 12:21 PM in response to RaphaFan

That is not normal at all. It can take a few hours if it is your very first backup, you haven't backed up in months, or you have an extraordinarily large amount of content to backup. Two days is way too long.


Cancel the backup. Force restart the phone and try again. No data is lost when you do this. To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.


This may be of some help as well.

Get help backing up your device in iCloud - Apple Support

iCloud restore taking very long

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.