screenshot not working

I can't get my MacBook air to take a screenshot. I used to do command-shift-4 but that apparently doesn't work anymore.

MacBook Air (13-inch, Early 2015)

Posted on Oct 9, 2017 5:46 PM

Reply

Top-ranking reply

Level 8

42,656 points

Posted on Oct 10, 2017 10:01 AM

Have a look in System Preferences>Keyboard>Shortcuts>ScreenShots and make sure the boxes are checked.

View in context

1 reply

Top-ranking reply

Level 8

42,656 points

Oct 10, 2017 10:01 AM in response to rockerchick423

Have a look in System Preferences>Keyboard>Shortcuts>ScreenShots and make sure the boxes are checked.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

screenshot not working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up