[iOS 11] Music app: "Unknown Album"/No Artist/Year/Genre info for majority of song library

Hello giriboy, I'm having the same issue on my iPhone 6S, don't know if it's a 6S' thing or iOS overall, however, the only way I can fix this is by deleting the offending music on my iPhone WITH iTunes (curiously, all the info is there) and then copy the albums/tracks again. Hope that helps. I'm switching to another device and OS and I will be using this iPhone as a LTE iPod, so I'm taking my time since this will be my very last time using iTunes.

Edit: when this iPhone 6s was my daily driver, I've used an iPhone 5 with iOS 9.0.2, tried to recreate the scenario but it works well, guess it's an iOS bug.

I have the same problem. No fix yet. iTunes on the Mac is fine (14k songs, 105 GB so thank goodness for that) and organizes songs by the correct album for all my ripped (downloaded) music. But, on the iPhone, many songs have "unknown album". Apple Music is "activated" for both iTunes Mac and on the iPhone, but Apple Music "syncing" is off on both devices.

The problem definitely started when I subscribed to Apple Music, although I do not sync the library. I use Apple Music to just stream songs (no downloading). Regardless, there is a bug in iOS which screws up the DOWNLOADED music (songs that were downloaded (ripped) before subscribing to Apple Music) even though music syncing is turned off. This was a concern all along and the reason I waited so long to subscribe to Apple Music, because I didn't want it screwing with the pre-existing library. Well, it did.

So, my suggested fix is Spotify. This is the route I'm going. Apple has screwed up here in forcing a sync and changing the pre-existing iTunes library when one signs up for the streaming service. I want to download stuff for offline listening but it is impossible to do with Apple Music. So, I'll go with Spotify, where one can download/sync and keep the pre-existing iTunes library untouched.

Hello all,

I load my iPod Touch 6 (iOS 11.2.5) using Autofill and was having the same problem, i.e. songs were grouped as "Unknown Album" making my library impossible to navigate.

On iTunes, the song info (Command-I) of properly sorted albums included "Sort As" entries under the "Sorting" tab. So, I entered the album names under the corresponding "Sort As" box for all of the songs improperly sorted on my iPod. After replacing my iPod library with the updated files, many (but not all) of the problematic songs were now properly sorted.

For the remaining offenders I had to manually delete the files and individually transfer each album back onto my iPod. It was labor-intensive, but this process eliminated all of the "Unknown Album" entries and now I can find my songs again! Hope that helps.

I have found a fix. Its a little tricky, but if you go into the album info, you'll see a tab called grouping. If the artist is listed there, delete it. If it is not there, put the artist in. It's very strange, but it worked for me.

My suggestion is to sync your entire music library to iTunes. The reason that my music was screwy was since I had forgotten to select two of my albums in the sync options. I previously had bad or incomplete info, and the new correct info wasn't syncing correctly.

My suggestion is to sync your entire music library to iTunes. The reason that my music was screwy was since I had forgotten to select two of my albums in the sync options. I previously had bad or incomplete info, and the new correct info wasn't syncing correctly.

However, before you sync, make sure all of the info in your desktop iTunes is correct or up to date. If it isn't, you'll have a hard time getting things right.

I’m having the same problem except it does it with song titles, it’s becoming quite irritating.

I'm having the exact same problem.

When I research it mentions to open the Music app from settings menu and Select the Sort by Artist / Album option but this is currently not present on iOS 11.

I've been having the same problem. I've researched but failed to find information on it. It for sure is an ios 11 issue, because my iPhone SE and iPad Mini 4 have the same issue.

My device still shows the album as unknown no matter how much changed it in the iTunes. Have you come across a way to solve it yet?

Same problem, I have an iPhone 7 with iOS 11, i just canceled my membership, and got spotify meanwhile there's a fix because atm there is no fix, i tried everything. And it's irritating