"View as Icon" in High Sierra Mail.app gone.

Seems that in Apple's infinite wisdom, they have decided that the feature of being able to select a PDF attachment in a mail message being composed and choose to view it as an icon while composing the message was something that must be removed. Even though I liked it, and used it every time I composed an email with an attachment, most of them being PDF documents or similar, seems that because I liked it and found it to be very useful, Apple simply had to spend the many hours of development work and testing, to remove it.


Ok, so I want it back. How do I get it back? Anyone tell me how to reinstate a perfectly useful feature from an older version of Mail.app that Apple don't like you to use, because, um, well, you might like it and think it's useful, and we can't have that now, can we?


Any help would be greatly appreciated.


(Apologies to all for the snark. I'm pretty annoyed at this in case you couldn't already tell...)


em

MacBook Pro early 2008, Mac OS X (10.6.2)

Posted on Oct 10, 2017 9:16 PM

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Question marked as Top-ranking reply

Posted on Oct 30, 2017 9:00 AM

I had this issue, but then – out of the blue – it worked: I could right-click on a single attachment, and select 'View as icon.'


When I added another image, however, the option disappeared ... BUT, if I swiped over all the attachments to select them, the option became available again.


Try highlighting the attachments from the body of the email, and see if 'View as icon' is available in your contextual menu. It shows the 'View in place' option if they're already 'iconified.'


It looks like the option is missing if you click directly on an attachment in the message window, but not if the attachments are selected in the same manner as a piece of text.


Hope that's of help …

11 replies
Question marked as Top-ranking reply

Oct 30, 2017 9:00 AM in response to ileradeltercomondo

I had this issue, but then – out of the blue – it worked: I could right-click on a single attachment, and select 'View as icon.'


When I added another image, however, the option disappeared ... BUT, if I swiped over all the attachments to select them, the option became available again.


Try highlighting the attachments from the body of the email, and see if 'View as icon' is available in your contextual menu. It shows the 'View in place' option if they're already 'iconified.'


It looks like the option is missing if you click directly on an attachment in the message window, but not if the attachments are selected in the same manner as a piece of text.


Hope that's of help …

Oct 24, 2017 4:15 PM in response to Old Toad

I've already given them feedback, for what it's worth, which I know first hand is not very much. They do what they want and my feedback on something like this is worth less than the electricity used to deliver the message.


I've gone back to Sierra for the time being. High Sierra was not a good experience for me and my setup, unfortunately. Apart from this deliberate change in how Mail.app handles attachments, I was experiencing trouble with Chrome, Skype and Rambox all beachballing, with nothing meaningful being reported by the Console.app. Tried a number of troubleshooting techniques but I'm not skilled enough to know how to resolve these issues myself, and my extended Applecare finished last year so...


I twice did clean installs and then used Migration Assistant to bring my applications and account over, deleting caches, preferences, reinstalling all three apps, making sure they were all up to date, but still had problems.


I'll wait until there's been a couple of point releases and then try again. Sierra is working really well with my account and apps, so I'm going to stick with it for now.


And , jcremins, each time I did these upgrades, and then did the revert back to Sierra, I used my Surface Pro 3 with Windows 10 so I could keep working, and these times all reinforce why I stick with Mac OS. Really still do hate using Windows. Apple's going to have to do something really monumentally stupid for me to ever switch back to a PC.

Nov 12, 2017 8:16 PM in response to ileradeltercomondo

Actually, I ran up on this this afternoon after "upgrading" to High Sierra yesterday.


I checked here and the question did not see to be resolved at all. I was pressed for time to get a reply out to a co-worker and include the .pdf document. I just sent it with what appeared to be the first page of the document being used as a huge icon. I always cc myself. Would you believe it!!!! The received document had a small icon in place of the document. It did it automatically!!! This actually is probably an improvement.


With respect to the "beach balls" popping up...... It seems to happen less often as I use different parts of the system. I am willing to believe, at this time, that the OS is just learning how my system works and is adapting to it.

Oct 30, 2017 1:43 PM in response to katandmouse

Hi there.


Thanks for your information. I can't try your suggestion right now because I'm back on Sierra, but I plan to upgrade again once 10.13.3 is released. I'm going to install it fresh and reinstall all my applications, and copy my files over to a new account this time rather than using Migration Assistant. A very wise and infinitely more technically savvy buddy of mine suggested that my now over 17 year old user account needed to be retired and it was time to start a new one to clear out potential High Sierra killing cobwebs from the creaking attic. I will let you know how I go!


Best regards.

Nov 26, 2017 6:07 AM in response to ileradeltercomondo

This is seriously annoying and completely pointless. Why am I forced to see the first page of a multi-page PDF? Why can’t I change it to an icon as I’ve always done? There is NO benefit to me here. It’s cumbersome to type an email with this giant document taking up ¾ of the screen. That it only affects multi-page PDFs and not single page docs, tells me this is an error on Apple’s part. Nothing else makes sense.


Fix your mistake, Apple. Bring back View as Icon for all documents!!

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"View as Icon" in High Sierra Mail.app gone.

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