Hi there,
i have a problem where i am not able to make iTunes sync automatically whenever i connect my iphone to my laptop.
it was working fine before i reinstall my windows and iTunes.
I have my iphone configured to sync automatically with iTunes but its not working out ...
i have tried re installing iTunes, restarting my iphone and laptop as well.
nothing working out ... any help please ..
iPhone 6, iOS 11.0.2, 16 GB
hi brenden
thanks for reply
i have done same things as you said in same order.. but still problem is not gone.
when i connect my iphone to laptop it recognize it even itunes launches as well and i can see my phone in itunes but it is not starting automatic backup of my iphone which i have configured to be done as every time i attached my phone to laptop.
hi becky_s22
Ans1 win 10 pro 64bit version 1709
Ans2 i can see my iphone in itunes and can see my account signed in if i go show my account and then go show all purchases then yes i can see my purchases.
Ans3 i dont have any song on my iphone or itunes, but when my phone is connected voice memos from my phone can be played on itunes.
Hey, aliraza6156.
I see that iTunes on your Windows PC isn't syncing automatically with your iPhone 6 any longer. I see that you had to reinstall Window and iTunes but something isn't working correctly. I'm happy to help.
Remove and reinstall iTunes and related software components for Windows 7 and later -- Remove iTunes following the steps provided paying close attention to these steps:
Remove iTunes and its related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order:
- iTunes
- Apple Software Update
- Apple Mobile Device Support
- Bonjour
- Apple Application Support 32-bit
- Apple Application Support 64-bit
On some systems, iTunes might install two versions of Apple Application Support. This is expected. If both are present, be sure to uninstall both versions.
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended effects. After you uninstall a component, you might be prompted to restart your computer. Wait to restart your computer until you're finished removing all of the components.
And:
Reinstall iTunes and related components
- After you make sure that iTunes is completely uninstalled, restart your computer (if you haven't already).
- Then download and install the latest version of iTunes for your PC.
- If the issue persists, look for more information on the iTunes Support page, including help with specific messages.
Once you've successfully reinstalled iTunes, try automatically syncing your iPhone 6 again.
Let me know how that goes.
Take care!
Thank you for trying those steps, aliraza6156. We'd like for you to check a setting in iTunes then.
iTunes for Windows: Devices preferences in iTunes -- Make sure that "Prevent iPods, iPhones, and iPads from syncing automatically" is unchecked.
View and delete device backups, choose syncing options, and more. To set these options, open iTunes, choose Edit > Preferences, then click Devices.
If you're still having problems syncing your iPhone automatically, please answer the questions below:
Let us know when you can.
Have a good day!
Once again, aliraza6156 , thank you for getting back to us with that information. We would ask that you contact Apple Support for further support: Apple - Support - Product Selection
Best regards.
iTunes not syncing automatically when i connect my iphone
