whatsapp ringtone problem

I am not getting whatsapp ringtone when phone is locked

iPhone 6s, iOS 11.0.1

Posted on Oct 11, 2017 5:11 AM

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5 replies

Oct 11, 2017 7:12 AM in response to indorama

indorama wrote:


Settings>Notifications>Whatsapp - show as banners temporary and Persistent banner is there and Persisten is selected, where as in whatsapp setting 3 banners -None ,banners and alerts, Banners is selected, rest all ok.I get whatsapp call from contacts connected to one network and other ringtone from contacts s form different network is not ringing


What do you mean for "...and other other ringtone from contacts form different network is not ringing"??

Did you want to say "from different chat/group"? (every chat/group can have different tones).

Inside the Whatsapp app there are two settings levels.

See the instructions going to Whatsapp webpage at WhatsApp

Regards

Giulio

Oct 11, 2017 7:27 AM in response to ProustGiulio

our company has one internet provider and our colleagues( from our company contact list) when call me on whatsapp ,when phone is locked and i am getting ringtone. other person not our employees when call me on whatsapp when phone is locked I am not getting ringtone, only missed call message appears in whatsapp scree.This problem i am not getting in Viber and face time. Where to find instruction webpage at WhatsApp.I checked not appearing instructions.

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whatsapp ringtone problem

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