Thank you Eau Rouge,
I re-downloaded the Legacy Java Runtime, following the link you supplied. But It didn't make any difference.
So I downloaded and installed the Etrecheck as you suggested and its' report is listed here. I would be grateful of any further help you may be able to give me, once you've read the following:
EtreCheck version: 3.4.6 (460)
Report generated 2017-10-12 13:12:34
Download EtreCheck from https://etrecheck.com
Runtime: 3:00
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Clean up] link to delete unused files.
Problem: Apps are crashing
Description:
Since updating my (late 2013) iMac to OSX High Sierra, my copy of Adobe Illustrator (part of the CS5) suite keeps crashing. If I try to change the font: IT CRASHES, if I try to change the document settings: IT CRASHES.
I have downloaded the Legacy version of Java as instructed, but the above problems still happen. Similar problems happened (sporadically) when I was running El Capitan and Sierra as well, though not as regularly as they are now.
Hardware Information: ⓘ
iMac (21.5-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,1
1 2.7 GHz Intel Core i5 (i5-4570R) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: 802.11 a/b/g/n/ac
iCloud Quota: 22.06 GB available
Video Information: ⓘ
Intel Iris Pro - VRAM: 1536 MB
iMac 1920 x 1080
Disk Information: ⓘ
APPLE HDD HTS541010A9E662 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (797.81 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ⓘ
USB30Bus
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
CTN USB UPS
hub_device
hub_device
DYMO DYMO LabelWriter 400
Apple Inc. MacBook Air SuperDrive
Western Digital My Book
My Book disk1: (2 TB)
EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Time Machine (disk1s2 - Journaled HFS+) /Volumes/Time Machine : 1.00 TB (419.17 GB free)
Work (disk1s3 - Journaled HFS+) /Volumes/Work : 200.00 GB (174.01 GB free)
Archive Accounts (disk1s4 - Journaled HFS+) /Volumes/Archive Accounts : 200.00 GB (199.66 GB free)
iPod Backups (disk1s5 - Journaled HFS+) /Volumes/iPod Backups : 400.00 GB (136.90 GB free)
Spare (disk1s6 - Journaled HFS+) /Volumes/Spare : 199.51 GB (198.72 GB free)
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
System Software: ⓘ
macOS High Sierra 10.13 (17A365) - Time since boot: less than an hour
Configuration files: ⓘ
/etc/hosts - Count: 90
Gatekeeper: ⓘ
Mac App Store and identified developers
Clean up: ⓘ
/Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist
/Library/Application Support/LogMeIn/bin/LMILaunchAgentFixer.app/Contents/MacOS/LMILaunchAgentFixer fromlaunchagent
Executable not found!
/Library/LaunchDaemons/com.logmein.raupdate.plist
/Library/Application Support/LogMeIn/update/raupdate /s
Executable not found!
2 orphan files found. [Clean up]
Kernel Extensions: ⓘ
/Library/Application Support/LogMeIn/drivers
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.6333) [Lookup]
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) [Lookup]
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (3.8 - SDK 10.11) [Lookup]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Lookup]
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.9) [Lookup]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Lookup]
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) [Lookup]
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) [Lookup]
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Lookup]
Startup Items: ⓘ
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Startup items no longer function in OS X Yosemite or later
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 172 Apple tasks
[running] 110 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 36 Apple tasks
[loaded] 184 Apple tasks
[running] 109 Apple tasks
Launch Agents: ⓘ
[running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2017-09-22) [Lookup]
[running] com.Affinegy.InstaLANa.plist (? e5c3a4f4 82b39662 - installed 2010-03-08) [Lookup]
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2015-07-31) [Lookup]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-04-19) [Lookup]
[loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff dd391a6f - installed 2015-07-31) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]
[failed] com.logmein.LMILaunchAgentFixer.plist (? 2c91a132 0 - installed 2015-03-27) [Lookup] - /Library/Application Support/LogMeIn/bin/LMILaunchAgentFixer.app/Contents/MacOS/LMILaunchAgentFixer: Executable not found!
[not loaded] com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2016-04-25) [Lookup]
[not loaded] com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2016-04-25) [Lookup]
[not loaded] com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2016-04-25) [Lookup]
[not loaded] com.maintain.LogOut.plist (Shell Script 1d95663e - installed 2017-09-21)
[loaded] com.maintain.PurgeInactiveMemory.plist (Apple, Inc. - installed 2017-09-21)
[not loaded] com.maintain.Restart.plist (Shell Script 5421a7fd - installed 2017-09-21)
[not loaded] com.maintain.ShutDown.plist (Shell Script 9b7e817c - installed 2017-09-21)
[not loaded] com.maintain.Sleep.plist (Shell Script 94f768ba - installed 2017-09-21)
[running] com.maintain.SystemEvents.plist (Apple, Inc. - installed 2017-09-21)
[loaded] com.oracle.java.Java-Updater.plist (? 86a8a356 834cfa51 - installed 2017-04-19) [Lookup]
[not loaded] com.splashtop.streamer-for-root.plist (? b312a32c f2323132 - installed 2017-04-19) [Lookup]
[running] com.splashtop.streamer-for-user.plist (? dc46c094 f2323132 - installed 2017-04-19) [Lookup]
[running] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2017-07-14) [Lookup]
Launch Daemons: ⓘ
[running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2017-09-22) [Lookup]
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]
[loaded] com.adobe.SwitchBoard.plist (? 856489a3 0 - installed 2015-07-30) [Lookup]
[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2015-07-30) [Lookup]
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 6e45fe59 - installed 2016-12-10) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-10-04)
[not loaded] com.dymo.pnpd.plist (? 0 ? - installed 2014-10-16) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-27) [Lookup]
[not loaded] com.logmein.logmeinserver.plist (? 3ef8d582 2abd9212 - installed 2016-04-25) [Lookup]
[loaded] com.logmein.raupdate.plist (? 1264939f 0 - installed 2013-05-29) [Lookup] - /Library/Application Support/LogMeIn/update/raupdate: Executable not found!
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist (Apple, Inc. - installed 2017-09-21)
[failed] com.maintain.NetworkOptimization.plist (Shell Script 5d79dff3 - installed 2017-09-21)
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-06-22) [Lookup]
[loaded] com.rogueamoeba.instanton-agent.plist (Rogue Amoeba Software, LLC - installed 2017-08-14) [Lookup]
[loaded] com.sharpcast.xfsmond.plist (? 9d10b5b0 0 - installed 2013-11-27) [Lookup]
[running] com.splashtop.streamer-daemon.plist (? ef6ff0c6 312c0d7f - installed 2017-04-19) [Lookup]
[loaded] com.splashtop.streamer-srioframebuffer.plist (? 395c7566 33648858 - installed 2017-04-19) [Lookup]
[running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2017-06-22) [Lookup]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (? e18d8339 63c5d68b - installed 2017-04-19) [Lookup]
[running] com.amazon.music.plist (? 7c73c27a 689fd09a - installed 2017-08-16) [Lookup]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11) [Lookup]
[loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-09-26) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-10-11) [Lookup]
User Login Items: ⓘ
Dropbox Application
(/Applications/Dropbox.app)
Audio Hijack 3 Schedule Helper Application
(/Library/Application Support/Audio Hijack/Audio Hijack 3 Schedule Helper.app)
iTunesHelper Application (Apple, Inc. - installed 2017-09-20)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
com.adobe.SwitchBoard.monitor.plist MachInit - Hidden
(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)
Mach Init items are deprecated
Internet Plug-ins: ⓘ
LogMeInSafari64: 1.0.730 (installed 2015-07-24) [Lookup]
AmazonMP3DownloaderPlugin1017287: AmazonMP3DownloaderPlugin 1.0.17 (installed 2015-07-24) [Lookup]
DYMO NPAPI Addin: 1.0 (installed 2015-07-25) [Lookup]
OfficeLiveBrowserPlugin: 12.3.6 (installed 2015-07-24) [Lookup]
Flip4Mac WMV Plugin: 2.4.4.2 (installed 2015-07-24) [Lookup]
DYMO Safari Addin: Unknown (installed 2015-07-25) [Lookup]
AdobeAAMDetect: 3.0.0.0 (installed 2015-07-30) [Lookup]
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-29) [Lookup]
FlashPlayer-10.6: 24.0.0.186 (installed 2017-04-19) [Lookup]
FolxNetscapePlugIn: 2.0 (installed 2015-07-24) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-21)
Flash Player: 24.0.0.186 (installed 2017-04-19) Outdated! Update
iPhotoPhotocast: 7.0 (installed 2015-07-24)
LogMeIn: 1.0.730 (installed 2015-07-24) [Lookup]
AdobePDFViewer: 17.012.20098 (installed 2017-08-29) [Lookup]
LogMeInSafari32: 1.0.730 (installed 2015-07-24) [Lookup]
Silverlight: 5.1.40416.0 (installed 2017-04-19) [Lookup]
RL Secure Plug-In Layer: Unknown (installed 2015-09-16) [Lookup]
JavaAppletPlugin: Java 8 Update 101 build 13 (installed 2017-04-19) Check version
User internet Plug-ins: ⓘ
Unity Web Player: UnityPlayer version 2.6.1f3 (installed 2015-08-03) [Lookup]
FolxNetscapePlugIn: 2.0 (installed 2015-10-09) [Lookup]
Dashlane: Dashlane 1.0.0 (installed 2014-11-27) [Lookup]
3rd Party Preference Panes: ⓘ
Fan Control (installed 2015-07-24) [Lookup]
Flash Player (installed 2016-12-10) [Lookup]
Flip4Mac WMV (installed 2015-07-24) [Lookup]
FUSE for OS X (OSXFUSE) (installed 2015-07-24) [Lookup]
Java (installed 2017-04-19) [Lookup]
MusicManager (installed 2015-11-17) [Lookup]
Trusteer Endpoint Protection (installed 2017-07-14) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 201.54 GB
Destinations:
Time Machine [Local]
Total size: 1.00 TB
Total number of backups: 93
Oldest backup: 20/08/2015, 20:54
Last backup: 01/03/2017, 10:17
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 201.54 GB X 3)
Top Processes by CPU: ⓘ
8% kernel_task
3% WindowServer
0% fontd
0% Dropbox
0% useractivityd
Top Processes by Memory: ⓘ
936 MB kernel_task
328 MB com.apple.WebKit.WebContent
160 MB Dropbox
145 MB mds_stores
132 MB Mail
Top Processes by Network Use: ⓘ
Input Output Process name
6 MB 101 KB Mail
392 KB 37 KB mDNSResponder
89 KB 187 KB Dropbox
21 KB 44 KB apsd
7 KB 2 KB cloudd
Top Processes by Energy Use: ⓘ
5.30 WindowServer
0.30 Little Snitch Agent
0.28 Adobe CEF Helper
0.24 Dropbox
Virtual Memory Information: ⓘ
11.85 GB Available RAM
8.55 GB Free RAM
4.15 GB Used RAM
3.30 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Kindle: 1.20.3 (installed 2017-09-20)
The Unarchiver: 3.11.3 (installed 2017-09-20)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-10-12 12:15:25 Last shutdown cause: 0 - Power loss
2017-10-12 10:06:37 est4520CII-SuppliesChecker Crash [Open]
Cause: dyld: launch, running initializers
/usr/lib/libSystem.B.dylib
2017-10-11 09:07:43 Adobe Illustrator.app High CPU use [Open] [Details]
2017-10-10 12:43:09 Adobe Photoshop CS5.app High CPU use [Open] [Details]
2017-10-10 10:12:20 com.apple.WebKit.WebContent High CPU use [Open] [Details]
Thank you once again