I installed IOS 11.0.2 on my iPhone 7. I cannot open up PDF files from the mail app, I tried to save the file to iCloud drive. the icon shows the data, but still cannot open it successfully. it opens with this image:
It works fine if I send it to a gmail account and open using the GMAIL app.
Is anyone else having or seen this issue?
Thanks
iPhone 7, iOS 11.0.2
Hello and welcome to Apple Support Communities, thewoodshopguy.
If I understand your post correctly, you're trying to view PDF documents sent via email. I'm happy to help.
Follow these steps:
View a PDF email attachment
You can open PDF documents, such as a PDF attached to an email, with iBooks:
- Open the email with the PDF attachment, and tap the attachment.
- Tap the Share icon
.
- Tap "Copy to iBooks" to open the attachment in iBooks.
When you use iBooks to open a PDF, iBooks automatically saves a copy of the PDF to your iBooks PDF shelf.
The next time you sync your iOS device with a computer, your PDF saves to either iBooks or iTunes.
- For OS X Mavericks or later, your PDF syncs to your iBooks Library.
- For OS X Mountain Lion and earlier or Windows users, these PDFs will sync to your iTunes Book Library.
See the full article here:
Use iBooks with PDF documents on your iPhone, iPad, or iPod touch
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.
Hello and welcome to Apple Support Communities, thewoodshopguy.
If I understand your post correctly, you're trying to view PDF documents sent via email. I'm happy to help.
Follow these steps:
View a PDF email attachment
You can open PDF documents, such as a PDF attached to an email, with iBooks:
- Open the email with the PDF attachment, and tap the attachment.
- Tap the Share icon
- Tap "Copy to iBooks" to open the attachment in iBooks.
When you use iBooks to open a PDF, iBooks automatically saves a copy of the PDF to your iBooks PDF shelf.
The next time you sync your iOS device with a computer, your PDF saves to either iBooks or iTunes.
- For OS X Mavericks or later, your PDF syncs to your iBooks Library.
- For OS X Mountain Lion and earlier or Windows users, these PDFs will sync to your iTunes Book Library.
See the full article here:
Use iBooks with PDF documents on your iPhone, iPad, or iPod touch
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.
This is workaround solution not a fix to the issue as it was working previously without using IBOOKS.
Please restore the feature!
I have this issue now also with an iOS app I developed. After updating to iOS 11.2 I now received the same when I tap on the label of the document I want to view. Prior to updating the pdf would display in the app.
After ios 11.0.2 I cannot open PDF files
