Apple Watch delay

Question

Apple Watch delay

Hi,

I have placed ah order for Apple Watch 3LTE on 23rd of sep. expected to delv. On 16oct. On 10th it’s been shipped to warehouse through UPS company.when I tap on track my order it’s showing that “ur order is in held will schedule once it gets clearance” I have chat with the care people of UPS they said that "order is in hold from customs and they will release once they get proper invoice from Apple so that we can delv. Ur product. Contact to Apple care".

I don’t understand what’s gng on with the order and who is going to initate the process and when?

When I called to Apple care none is responding to call.

Posted on Oct 12, 2017 2:03 AM

Reply

Answer 1

Jonathan UK

Level 10

164,983 points

Oct 12, 2017 2:04 AM in response to Naresheerati1

Hi

Your order status and tracking information can be viewed here:

https://secure1.store.apple.com/order/list

Delays can occur at various stages during the shipping process.

If your order no longer appears to be on track for delivery within the timescale previously advised by Apple and you are concerned then, for further assistance, I suggest that you contact Apple or the carrier (again):

Contact - How to Contact Us - Apple

I'm afraid that no-one here can assist you. You are not talking to Apple here - this is a user-based technical support community.

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