Print to wireless print not airprint

I have my printer Canon LBP6030 installed via my Canon PRINT business app but no matter how I go about it, I cannot print a doc. It always searches for AirPrint and my printer is not one

Posted on Oct 12, 2017 9:31 AM

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7 replies

Jan 25, 2018 6:21 PM in response to SwankySwig

Hey! Thanks for reaching out. The information below might be useful!

If your printer isn't AirPrint-enabled

If you're printing from your Mac to a printer that isn't AirPrint-enabled:

  1. If your printer is connected to your Mac with a cable, disconnect the cable from your Mac.
  2. Turn off your printer.
  3. Get software updates for your Mac. Your Mac automatically downloads the latest software for most printers as part of these updates, so it's best not to install software from the printer manufacturer.
  4. Reconnect your printer to your Mac, if applicable.
  5. Turn on your printer and wait for it to finish starting up.
  6. Choose Apple () menu > System Preferences, then click Printers & Scanners.
  7. Select your printer in the list of devices.

If your printer doesn't appear in the list of devices in Printers & Scanners preferences, click User uploaded file at the bottom of the list, then choose the command to add a printer or scanner. The window that opens offers more ways to find and add a printer, such as by IP address:User uploaded fileIf you still can't print, and your printer is connected via Wi-Fi:

  • Restart your Wi-Fi router. Then restart your printer.
  • Move your printer closer to your Wi-Fi router.
  • Update your printer and Wi-Fi router with the latest firmware from the manufacturer.2

Reset the printing system

If the issue continues, reset the printing system on your Mac. This removes all printers and scanners—including their print jobs and settings—from Printers & Scanners preferences.

  1. Choose Apple menu > System Preferences, then click Printers & Scanners.
  2. While holding down the Control key on your keyboard, click anywhere in the list of devices.
  3. Choose “Reset printing system” from the menu that appears:

User uploaded file

Remove printer drivers

If the issue continues on your Mac after resetting the printing system, take these final steps to remove any currently installed printer drivers. These steps don't apply to AirPrint printers.

  1. From the menu bar in the Finder, choose Go > Go to Folder. Type
    /Library/Printers/
    and click Go.
  2. The Printers folder opens. Choose Edit > Select All, which selects all items in the Printers folder.
  3. Choose File > New Folder with Selection, which puts all of the selected items into a new folder named New Folder With Items. To save storage space, you can delete this folder.

If the issue continues, contact the printer manufacturer for support.

Oct 12, 2017 10:33 AM in response to 2000CAD

I went through Canon support already and installed the app and my printer is showing as a LAN connection and ready to print. However, when I go to Word and try to print I get “no AirPrint printer”. If I save the doc to the cloud or one drive, I cannot print it either as it defaults to the Word. If I try to print by searching files through the app (canonPrint business) I cannot search for a file at all in the local connections search.

Oct 30, 2017 7:37 AM in response to SwankySwig

Hi. Try the technique below to create a pdf and share it to your printer app. This is what actually happens when you use an AirPrint printer. You just need to reroute the document to the printer app.


To share a document or webpage as PDF, use these steps:

1. Tap the Share icon and select print. This will show the print preview.

2. Pinch open (apart) on the first page of the preview. This will show the preview full screen.

3. Tap the Share icon in that window to select an app to receive the document in PDF format.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Print to wireless print not airprint

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