Can't upgrade from Sierra to High Sierra

I'm running Sierra on a mid-2010 Mac Pro and I should be able to upgrade to High Sierra, but no dice. It downloaded fine (apparently), and I follow the instructions to upgrade, but it keeps glitching out and restarting back in Sierra. I suspect it's because I'm running macOS 10.12.6 (16G1031).


Any suggestions on updating to 10.13?

Mac Pro, Mac OS X (10.6.6), Mid-2010 Mac Pro

Posted on Oct 12, 2017 10:38 AM

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Posted on Oct 14, 2017 3:17 AM

I think the version of Sierra 10.12.6 16G1031 may be a beta version of the 10.12.6 update, you may try downloading and then installing this, Download macOS Sierra 10.12.6 Combo Update which should update you to the 'production' version of 10.12.6, and this then may let you now upgrade to High Sierra.

Before you do any of this please be sure to make a backup of your mac, always good practice before doing updates and upgrades.

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Oct 14, 2017 3:17 AM in response to W. Robert Newberry

I think the version of Sierra 10.12.6 16G1031 may be a beta version of the 10.12.6 update, you may try downloading and then installing this, Download macOS Sierra 10.12.6 Combo Update which should update you to the 'production' version of 10.12.6, and this then may let you now upgrade to High Sierra.

Before you do any of this please be sure to make a backup of your mac, always good practice before doing updates and upgrades.

Oct 14, 2017 7:09 AM in response to W. Robert Newberry

W. Robert Newberry wrote:


I'm running Sierra on a mid-2010 Mac Pro and I should be able to upgrade to High Sierra, but no dice. It downloaded fine (apparently), and I follow the instructions to upgrade, but it keeps glitching out and restarting back in Sierra. I suspect it's because I'm running macOS 10.12.6 (16G1031).


Any suggestions on updating to 10.13?

If you already tried upgrading to the new macOS 10.13 High Sierra in Safe Boot Mode, with no success:

https://support.apple.com/en-us/HT201262


Please verify you meet all the requirements macOS High Sierra - Technical Specifications


I would suggest un-enrolling from the BETA program, this may or may not allow for some forward progress:https://beta.apple.com/sp/betaprogram/unenroll


I wish I had a elegant short answer to your problem, however in situations like yours with repeated attempts failing—The way forward is to erase and reformat your drive, using the DiskUtility from Recovery— as GUID/ extended journeled then apply the new macOS: http://support.apple.com/kb/HT4718


On boot up use your Time Machine or Boot clone to restore, the Setup Assistant when you first launch the High Sierra to import (or restore) your user/admin account including all settings, passwords, data, bookmarks, preferences etc.


The Setup Assistant is the most trouble free—it presents itself one time at the initial boot up of the new macOS—after that The Migration Assistant is used to restore all your data. Set up your new Mac - Apple Support


You can save time if you have a bootable installer on a USB flash drive: Create a bootable installer for macOS - Apple Support


Always advised to have more than one back-up, on more than one drive: https://discussions.apple.com/docs/DOC-10081


*reformat will erase and delete all data on a drive* imperative you have a robust backup plan in place before you proceed.

Oct 13, 2017 12:42 PM in response to W. Robert Newberry

Hello W. Robert Newberry,


Thanks for asking the Apple Support Communities for help upgrading to High Sierra. Please ensure you are following everything as described in this help article: Upgrade to macOS High Sierra


If you still have issues, you can try upgrading in safe mode. Use safe mode to isolate issues with your Mac


Let us know if you are still having issues. Thanks and have a great day.

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Can't upgrade from Sierra to High Sierra

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