Apple Watch doesn’t show incoming calls

If alerts for phone calls are not being delivered on your Apple Watch as expected, then the following further steps may help (check after each):

Check your Wake Screen settings:

• The display on Apple Watch does not wake automatically upon notification alerts being received (including for calls).
• Subject to your settings, the display can be configured to wake automatically upon raising your wrist.
  • On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wake Screen.
  • Turn on the option for Wake Screen on Wrist Raise.
• It is otherwise necessary to tap on the screen to wake the display.

Turn off Notification Privacy:

• On your iPhone, in the Watch app, go to: My Watch > Notifications - turn off Notification Privacy.

Check for and install any available updates for your iPhone and Apple Watch, starting with your iPhone:

• Update the iOS on your iPhone, iPad, or iPod touch - Apple Support
• Update your Apple Watch - Apple Support

Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your Apple Watch after placing it on your wrist:

• On your iPhone, in the Watch app, go to: My Watch (tab) > Passcode > turn Wrist Detection on.

Check your Phone settings:

• On your iPhone, in the Watch app, go to: My Watch (tab) > Phone.
• Choose Custom and select your preferred settings under each of Alerts and Ringtone, including checking that the Alert Volume is towards the centre or right hand side.

On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics:

• Check that the Alert Volume is towards the centre or right hand side.
• Check that Silent Mode is not enabled.
• Check that Haptic Strength is set to the middle or far right hand side of the slider.
  

Restart both your iPhone and your Apple Watch, turning both devices off together, then restart your iPhone first;

• Restart your iPhone, iPad, or iPod touch - Apple Support
• Restart your Apple Watch - Apple Support

Unpair and re-pair your Apple Watch:

• The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
• Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
• If the issue persists, consider instead unpairing and setting it up as a new watch.
• Unpair your Apple Watch and iPhone - Apple Support
• Set up your Apple Watch - Apple Support

Hi

It may help to check whether Theatre Mode or Silent Mode are enabled:

• Be a considerate moviegoer with Theater Mode
• Adjust brightness, text size, sounds, and haptics