Unauthorised itunes payment

I got charged twice for purchase on itunes which im not aware of

Posted on Oct 12, 2017 5:26 PM

Reply
1 reply

Oct 12, 2017 6:38 PM in response to prasadbargode

If you received an email about an unfamiliar purchase, or subscription, it might be a phishing scam and nothing was actually charged to your account. Don't call, email or click on any links. Just delete the email and you'll be fine.


To confirm if the purchase was really made, log into your Apple ID/iTunes account directly and check your billing or purchase history. If there really is an unauthorized purchase shown there, you can also file for a refund using the Report a Problem form.


https://reportaproblem.apple.com/


To avoid phishing scams, etc.

https://support.apple.com/en-us/HT204759

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unauthorised itunes payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.