Press Home to Unlock not working

Since the last update, my home button to unlock doesn't work about 75% of the time. I have discovered that pressing the top button several times will bring up a screen that allows me to "cancel" and then the home button will work. Annoying but it works. Anyone else find a way to get this fixed?

iPhone SE, iOS 11.0.2

Posted on Oct 13, 2017 12:39 PM

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4 replies

Oct 13, 2017 12:41 PM in response to boxersgirlbunny

Hello,

What to do if a button or switch isn't working

  1. Restart your device. If you can't restart your device, try to force restart it.
  2. Remove any protective films and cases that might block the button or switch.
  3. Check for debris or dirt around the button or switch, and clean with a soft cloth.

If you need help with Touch ID, learn what to do.

If the button or switch still isn't working, is damaged, or works intermittently, you might need to set up service for your device. Contact Apple Support, then follow the steps to complete your service request.


From:

About the buttons and switches on your iPhone, iPad, or iPod touch - Apple Support

Oct 18, 2017 10:21 PM in response to boxersgirlbunny

I have this problem too since upgrading to the latest and previous latest. My initial upgrade to 11 didn’t have this problem. Really started with 11.0.2


but your description is a little bit different than mine. My home button works 100% once logged into the iPad. Also the touchID works 100% once logged on. It’s really an issue just at the logon screen. Only on that screen sometimes for many times the home button doesn’t respond to logon.


to wake up the device the home button also works 100% of the time.


so it’s really limited to the login screen.


too bad Apple never gives support because Apple considers customers useless worthless piece of crap 😟


wish they had some customer support like adobe, microsoft and other professional companies have.


of course you can call paid support, but this is obviously a bug by Apple so i’m definitely not paying for the mistakes of Apple.

Dec 17, 2017 9:34 AM in response to Gus

I have had the same problem and it gets extremely annoying. I work as a paramedic and ER tech so I have gloves on all the time. I have an Ipnone 6s plus and this started when the iOS for the 8 came out. Every time I take my iPhone out to look up a medication, side effects or other important info my iphone home screen keeps asking to "press home button" but it never works the fingerprint scanner works But I have gloves on! then I try to ask siri and she pulls up" this is what I found on the web" but I still can't access the home button to put my code in because no mater how many times I press the home button it won't work until I reset or turn it off and on again. extremely frustrating makes me believe apple is truly forcing people to upgrade when they don't need to by screwing with the OS. and Ive reset and re installed the iOS many times still does it and I've finally just stopped updating iOS's because of this.

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Press Home to Unlock not working

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