macOS High Sierra drops printer connection

I also have this problem and it is causing problems for everyone in my business because it has been affecting our print server reliability. We use PaperCut NG to keep track of our business printer usage and need to use printer sharing via Bonjour. IP address install is not an option, as PaperCut NG will not track usage via IP address. I have laptops in my environment running Yosemite, and the problem is nearly nonexistent for those laptops. Does anyone know if connecting the printer from a Windows host/server will increase reliability? Thank you for the tip to monitor the connectivity via dns-sd -B.

Same problem here - how is this fixed? I have the problem at work where we print through a print server and I don't have access to the WiFi routers.

Step-by-step guide how to fix this on my mac (OS High Sierra 10.13.4) would greatly be appreciated.

Same problem. I loved my Mac and how all devices worked but now I want to through the Mac through the window because it’s just such a ****** process to try to print a single page. Never had these problems before nor at work, just not that awesome if a product I guess.

Well.... yeah...

I'm with this guy...

Thing being, it was fine before the update... stuff that is intrinsic to the workflow now fails.

This all takes up a lot of time...

As a developer, cover your bases before releasing the update. This built in obsolescence thing is starting to tick me off....

Yes, it's Apple's fault. My HP Printer worked fine until the new Apple updates. Now every time I print, I have to reset my computer. It's a waste of my precious time. It's an Apple bug, as you can see from all the other people complaining about how their printer worked fine (mine as well) until the new Sierra updates took effect.

I am having related problems. Unfortunately I was forced to change computers, printers, operating system and WIFI service at about the same time, so it is only through this train of comments that I am confident that High Sierra is the source of the problem:

My computer — 2017 15" MBP with touchbar

(also various "iDevices")

OS — High Sierra 10.13.6

Printer — Epson WF 4640

•When I connect the printer via USB-C through a OWC dock I can (usually) print with the printer. It shows up as one of many similarly named printers. Likewise, I can scan when hardwired.

•Among the configured printers (in addition to the accretion of other people's printers from the past), I have an IP address set up which works via WiFi through my router, unless my printer has failed to connect to the router. (This problem can usually be resolved by restarting the printer, sometimes more than once. I consider this to e an Epson issue, but they have replaced this printer a few times already — once for ink linkage, other times for failed WiFI.)

•There is also a "Remote" version of the printer which can be addressed via email, even when the IP version. (Via remote I seem to be unable to control paper tray or duplexing functions on the printer.

•Numerous other iterations of the printer also appear which seem to work sometimes when both the printer and the computer have just been started.

•Our iPhones and iPads function intermittently via AirPrint, but it is hit or miss only after resetting everything.

•••Additionally, when failure occurs after the computer has awakened from sleep applications refuse to respond when I attempt to access the print dialogue, requiring a forced quit, and the system preferences print and scan preferences also fail to open, requiring a force quit.

The wake-from-sleep issues are myriad. Sometimes a low power warning or battery indicator appears for a near-eternity until I force quit. Sometimes a gray login screen appears and we can proceed.

All too often a force quit or forced restart is required to get started again.

It a beautiful computer when it works, but a time-waster when it doesn't. I need to find to go visit the genius bar!

Jim

Yeah, I've done that a lot--felt clever the first time--and sometimes my computer can *locate* the printer to re-install, sometimes not. I end up having to reboot most of the time anyway. But sensible to try

Has anyone upgraded to Mojave and find that it all works again? I can't get it working again with High Sierra.. Last time this happened, I just left it a few hours, and then all the printers went back in to the Printer Preferences and all worked. I don't know what I did that made that just all fill in again, or if it just did it on it's own. If putting on Mojave will fix it, I'll risk putting on Mojave.

Same problem, but I'm on 10.11.6. Sometimes turning wi-fi on/off helps, sometimes I have to restart the Mac. Restarting the printer never works. The printer *always* works when printing from my iPhone. I find airplay similarly "glitchy". The LPD direct to IP address works only sometimes for me.

Oddly, even when I am unable to print, I can still see printer status through the settings utility, always gives correct status on ink etc.

Following hoping for an actual fix from Apple in an update or even in Mojave.

Has anyone reported the bug to Apple? Did they respond? Maybe that's what we have to do.

What about printer manufacturers? Strangely the issue is only present with an HP Officejet 8730 that I have. I do not have this issue with 2 Brother printers (one at work and one at home)

Same problem

So wait, a third party product is having issues waking from sleep and it's Apple's fault somehow?

Not having a problem waking from sleep for my PC when I want to print something. So, hmmmm...PC works, Mac doesn't.

Exactly. It takes me 30 minutes to print anything. Delete reinstall, reset router on and on. Tried setting up as ip address and that did not help. I am a very unhappy camper

Yes, since it is the only variable