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Watch face damaged

Hi all

Can anyone help,the face on my watch is cracked caused when it fell to the bathroom floor.My question is can the face be replaced or is the watch to be forever damaged ???

Looking forward to any help resolving this problem.

Regards,CGTUR. 😟

Apple Watch, iOS 10.3.3, Stainless Steel 42mm

Posted on Oct 13, 2017 8:08 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2017 2:09 AM

Hi


Apple advises that you should not continue using a damaged Apple Watch.


Apple does not offer a screen repair or replacement service for Apple Watch and Apple Watch is not user-serviceable.


Your Apple Watch may be eligible for replacement via chargeable, out-of-warranty service - or via AppleCare+, if previously purchased.


Prices vary by model and region. Apple's out-of-warranty repair prices in the US, for example, are detailed here:


Apple Watch Service Pricing - Apple Support


Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be inspected and to establish your available service options:


1 reply
Question marked as Top-ranking reply

Oct 14, 2017 2:09 AM in response to cgtur

Hi


Apple advises that you should not continue using a damaged Apple Watch.


Apple does not offer a screen repair or replacement service for Apple Watch and Apple Watch is not user-serviceable.


Your Apple Watch may be eligible for replacement via chargeable, out-of-warranty service - or via AppleCare+, if previously purchased.


Prices vary by model and region. Apple's out-of-warranty repair prices in the US, for example, are detailed here:


Apple Watch Service Pricing - Apple Support


Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be inspected and to establish your available service options:


Watch face damaged

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