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AirPrint from iPad to hp dj 3638

Trying to AirPrint from my iPad to my hp dj 3638. I can only print from the 'hp smart' app. All other apps I have tried (including Word and mail) leave print in print queue with the status 'waiting '.

iPad 2 Wi-Fi, iOS 10.3.3

Posted on Oct 14, 2017 8:16 AM

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Posted on Oct 14, 2017 9:03 AM

I quick look at the AirPrint 101 page doesn't show the DeskJet 3638 as being Aiprint enabled. The list of supported printers is here:

About AirPrint - Apple Support

5 replies

Oct 29, 2017 3:20 PM in response to Cbucc

To reconnect with the router, I went into the printer menu and basically forgot the WiFi network then linked to it again like you would do on an iPhone or iPad. I don't know if it helped but between that and force restarting my phones and pads, I have been able to AirPrint. I was having some problems a couple of days ago when I could not print. I just turned off the printer and turned it back on. About an hour later, I was able to print again. So far today, I have not had any problems.

AirPrint from iPad to hp dj 3638

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