You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't login to AppStore with my Apple ID on iOS 11

Issue with my iPhone Apple ID

How I reproduce it:

  1. In General settings I sign in with my Apple ID
  2. When I click on view Apple ID it asks me my password and brings me back to iTunes&Appstore settings
  3. I cannot check my Apple ID details
  4. When I go to App Store application & trying to Log In it says "Could Not Sign In"
  5. When I close this message I see I am signed in but I cant download apps

iPhone 6s, iOS 11.0.3

Posted on Oct 14, 2017 10:09 AM

Reply
Question marked as Top-ranking reply
7 replies

Nov 15, 2017 9:42 PM in response to lukpomidorka

I solved the problem.


1. enter 'App Store' app.

User uploaded file

2. try to log-in with your ID which is called X at the App Store app.

3. You can see a different Apple ID in the App Store id section after the 'could not sign in'. I will call the ID as Y.

User uploaded file


4. press home button.

5. enter 'settings'-'iTunes and App store'.

6. log in with Y id and Y password at the Apple ID. You have to know the Y password.

7. tap Apple ID and logout.

8. log in with X id and X password at the Apple ID.


It works for me.

Can't login to AppStore with my Apple ID on iOS 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.