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My Apple Watch won't charge what to do?

when the Apple Watch is on charge the logo comes on then fades like its has died, even when it has been on charge for a couple of hours

Posted on Oct 15, 2017 8:58 AM

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Question marked as Top-ranking reply

Posted on Oct 15, 2017 10:32 AM

Hi


Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


If your Apple Watch won't charge or it won't turn on - Apple Support


Be sure to use only an Apple or MFi-certified USB power adapter or third-party accessory in conjunction with the Magnetic Charging Cable when charging your Apple Watch. If you are already doing so, try using another such cable and/or power adapter.

1 reply
Question marked as Top-ranking reply

Oct 15, 2017 10:32 AM in response to Willlukehall

Hi


Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


If your Apple Watch won't charge or it won't turn on - Apple Support


Be sure to use only an Apple or MFi-certified USB power adapter or third-party accessory in conjunction with the Magnetic Charging Cable when charging your Apple Watch. If you are already doing so, try using another such cable and/or power adapter.

My Apple Watch won't charge what to do?

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