my PC's iTunes 12.7 is missing dll file !!!

after I installed the newest iTunes version 12.7 on my windows 7 64bit laptop, i got a message of missing a dll file and the itunes doesn't even open. I un-installed it and re-installed but same problem. un-installed it and re-installed on a different drive but same problem.. would you please help!

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iPhone 6, iOS 11.0.3

Posted on Oct 15, 2017 10:52 AM

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Posted on Oct 15, 2017 10:57 AM

When you uninstalled it, did you follow the steps here? Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support


If not, try again. Or you can see this ASC User tip that provides the most comprehensive information about iTunes and Windows available. Troubleshooting issues with iTunes for Windows updates

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Question marked as Top-ranking reply

Oct 15, 2017 10:57 AM in response to khaled new cairo

When you uninstalled it, did you follow the steps here? Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support


If not, try again. Or you can see this ASC User tip that provides the most comprehensive information about iTunes and Windows available. Troubleshooting issues with iTunes for Windows updates

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my PC's iTunes 12.7 is missing dll file !!!

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