Safari unstable

sometimes safari won't load, crashes or can't find browser. It's not the internet connection and has only started since I got the new macBook9,1

MacBook, iOS 10.1.1, Retina 10.11.6

Posted on Oct 16, 2017 3:01 AM

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Question marked as Top-ranking reply

Posted on Oct 17, 2017 4:43 AM

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Safari Corruption See post by Linc Davis


Safari Reset


If that doesn't work, try running this program in your normal account , then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

14 replies
Question marked as Top-ranking reply

Oct 17, 2017 4:43 AM in response to RaffertyRoo

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Safari Corruption See post by Linc Davis


Safari Reset


If that doesn't work, try running this program in your normal account , then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Oct 17, 2017 5:55 AM in response to RaffertyRoo

Read this article Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load - Apple Support

Enter in user library macOS Sierra: Library folder

Delete the contents of Caches , Cookies , Saved Application state , folder Safari into the trash .

Restart the computer and empty the trash .

Note : In very nearest condition Safari folder can be deleted , a new safari folder will be recreated on restarting the machine .

Oct 17, 2017 12:06 PM in response to RaffertyRoo

Files with the names you see are usually found in /System/Library/Caches but if Safari's running OK, I wouldn't worry about finding its cache file.


The path bar in Finder may make it easier to follow : click the view menu & choose Show Path Bar

or Right (ctrl or two finger) click the icon right at the top of the Finder window to see the path, and switch levels by clicking the one you want.


User uploaded file

Oct 19, 2017 4:27 AM in response to PN2

Ha, Found it but when highlighted I got this window.........There is no application set to open the document “Cache.db”.


There were 2 other files that also had same window open

Cashe.db-shm

Cashe.db-wal

& 1 file

fsCashe.Data that had sub files


I think I'm getting out of my depth and safari seems to be OK so rather than deleting something important I'll call it a day.

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Safari unstable

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