how to unsub from smule sing on iphone7

Question

Level 1

8 points

how to unsub from smule sing on iphone7

How do I unsubscribe from smule sing? I went through what I was told but when I get to the subscriptions there is NO option to cancel only to resubscribe snd I keep getting charged $7.99 every week!

That's what my phone looks like.... Some this is what they're telling to do👇

Although as you canalll see i don't have that option on mine. Wth do I do now?

Posted on Oct 16, 2017 4:21 AM

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Answer 1

turingtest2

Level 10

278,263 points

Oct 16, 2017 6:32 AM in response to amdeylg82

Ask if they can explicitly confirm that there is now no active subscription for Sing! on your account.

If you don't have any other subscriptions to worry about see Change or remove your Apple ID payment information - Apple Support and remove your payment method, at least temporarily. You won't be able to remove it if you have any active subscriptions, but it you can they should prove the subscription is fully cancelled now.

tt2

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Answer 2

turingtest2

Level 10

278,263 points

Oct 16, 2017 4:57 AM in response to amdeylg82

The first screenshot suggests that your subscription expired yesterday and didn't renew. This is a user to user support forum. You may want to contact iTunes store support for further reassurance.

tt2

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Answer 3

amdeylg82 Author

Level 1

8 points

Oct 16, 2017 6:13 AM in response to turingtest2

Thanx for your feedback. I contacted them but they just keep sending me the same email with the same instructions.😤

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