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active minutes since update 4.0

I haven’t had accurate active minutes since doing the update 4.0 on my series 2 watch. I’m wearing it the same way on the same wrist and wrist detection is on as well. I’ve reset it a couples times to see if that would help but it hasn’t. I’ll have one day that tracks like normal and most haven’t tracked enough minutes even when my average minutes of a 30 minute brisk walk has my heart rate at the rate it used to track all 30 minutes at. Now it’ll track 5 minutes or 15 minutes. What do I need to do?

Posted on Oct 16, 2017 7:56 PM

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Question marked as Best reply

Posted on Oct 17, 2017 7:10 AM

Hi


To credit progress towards your Exercise goal, the Activity app aims to identify activity that equals or exceeds the intensity of a brisk walk. This requirement applies both during general daily wear and when recording workouts via the Workout app. Exercise credit is awarded for each minute during which this requirement is met.


It is possible that, during your workout, you only met that requirement for part of the time and/or that your activity was not recorded in a way that resulted in it being tracked accurately.


The definition of a brisk walk varies by person and depends on your personal information. To check that this remains accurate:


On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.


When recording any specific fitness activities, be sure to use the Workout app (or a third-party app that shares data to Health) and to choose the activity type that most closely matches your workout, including choosing Other for workouts that are neither included within nor sufficiently similar to those in the main list. This enables your watch to use the most appropriate sensors and data sources when tracking results.


For example, with Apple Watch (first generation) and Series 1 models, the watch can access Location Services data from the paired iPhone if it is taken along during outdoor walking, running and cycling workouts. Series 2 and Series 3 models have built-in GPS.


For more accurate tracking of outdoor workouts, it may also help to check your Location Services settings:


On your iPhone, go to: Settings > Privacy > Location Services:

  • Check that Location Services (the main setting at the top) is turned on.
  • In the list of apps beneath, check that Apple Watch Workout is set to While Using.
  • Also enable options under System Services including Motion Calibration & Distance, Wi-Fi Networking and Mobile Network Search.

  • Resetting your existing calibration data and recalibrating your Apple Watch can improve the accuracy of estimations made by Activity app and Workout app.


    More information and instructions are available via the link below. (Resetting your calibration data will not erase your Activity history):


    Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support


    If your Apple Watch is worn too loosely, it can believe that it has been removed, causing activity to not be tracked. For the best performance from your Apple Watch - including the most accurate readings from the heart rate sensor, which is used continually during workouts - be sure to wear your Apple Watch snugly (but not too tightly) during your workouts. Apple suggests tightening your Apple Watch band before workouts and loosening it again afterwards:


    Wearing your Apple Watch - Apple Support


    If you would prefer to receive Exercise credit for the full duration of workouts, regardless of their estimated intensity levels, then track them via the Workout app using "Other" as the activity type. This will credit one minute of Exercise for each full minute of the workout. Active calories will be estimated at a rate equivalent to a brisk walk or based on data recorded by the heart rate sensor, whichever is higher. However, note that neither distance nor a route map are recorded for outdoor workouts under this workout activity type.


    More information:

    Use the Activity app on your Apple Watch - Apple Support

    Work out with your Apple Watch - Apple Support

    1 reply
    Question marked as Best reply

    Oct 17, 2017 7:10 AM in response to ShaynahJ

    Hi


    To credit progress towards your Exercise goal, the Activity app aims to identify activity that equals or exceeds the intensity of a brisk walk. This requirement applies both during general daily wear and when recording workouts via the Workout app. Exercise credit is awarded for each minute during which this requirement is met.


    It is possible that, during your workout, you only met that requirement for part of the time and/or that your activity was not recorded in a way that resulted in it being tracked accurately.


    The definition of a brisk walk varies by person and depends on your personal information. To check that this remains accurate:


    On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.


    When recording any specific fitness activities, be sure to use the Workout app (or a third-party app that shares data to Health) and to choose the activity type that most closely matches your workout, including choosing Other for workouts that are neither included within nor sufficiently similar to those in the main list. This enables your watch to use the most appropriate sensors and data sources when tracking results.


    For example, with Apple Watch (first generation) and Series 1 models, the watch can access Location Services data from the paired iPhone if it is taken along during outdoor walking, running and cycling workouts. Series 2 and Series 3 models have built-in GPS.


    For more accurate tracking of outdoor workouts, it may also help to check your Location Services settings:


    On your iPhone, go to: Settings > Privacy > Location Services:

    • Check that Location Services (the main setting at the top) is turned on.
    • In the list of apps beneath, check that Apple Watch Workout is set to While Using.
  • Also enable options under System Services including Motion Calibration & Distance, Wi-Fi Networking and Mobile Network Search.

  • Resetting your existing calibration data and recalibrating your Apple Watch can improve the accuracy of estimations made by Activity app and Workout app.


    More information and instructions are available via the link below. (Resetting your calibration data will not erase your Activity history):


    Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support


    If your Apple Watch is worn too loosely, it can believe that it has been removed, causing activity to not be tracked. For the best performance from your Apple Watch - including the most accurate readings from the heart rate sensor, which is used continually during workouts - be sure to wear your Apple Watch snugly (but not too tightly) during your workouts. Apple suggests tightening your Apple Watch band before workouts and loosening it again afterwards:


    Wearing your Apple Watch - Apple Support


    If you would prefer to receive Exercise credit for the full duration of workouts, regardless of their estimated intensity levels, then track them via the Workout app using "Other" as the activity type. This will credit one minute of Exercise for each full minute of the workout. Active calories will be estimated at a rate equivalent to a brisk walk or based on data recorded by the heart rate sensor, whichever is higher. However, note that neither distance nor a route map are recorded for outdoor workouts under this workout activity type.


    More information:

    Use the Activity app on your Apple Watch - Apple Support

    Work out with your Apple Watch - Apple Support

    active minutes since update 4.0

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