After IOS 11.0.2 Ford Sync no longer connecting

To be clear, you are stating that YOUR software update broke the ability to play music from YOUR music app on any vehicle using Sync, and it is the official stance of Apple that FORD needs to fix the problem? A problem that affects what must be tens if not hundreds of thousands of people? (It affected all three people I know that have Sync and IOS11. All of us purchased the vehicles in the past two years, mine one year ago.)

Ford needs to update sync for compatibility. Until then, all we can offer is this:

https://support.apple.com/en-us/HT203412

I am having the same issue. It's rather annoying! I've resorted to using USB, but it won't play podcasts or other media. It only plays music. It also cuts out and stops playing while plugged still plugged in.

In addition to this annoying problem, the phone also lags on every application. Please fix the bugs!

First of all you are not addressing Apple here so when you say “your” it sounds like you’re talking to the person that you are replying to. Second, yes it is Ford’s responsibility to update their software. Apple will help them if help them if asked but updates in the iOS most likely won’t fix the problem. Other manufacturers have admitted to a problem and are working on fixes. Maybe one day all these vehicle manufacturers will get on board in testing their systems while the new iOS is still in beta.

I am on "discissions.apple.com" so given that this site is hosted by Apple I don't think "your" is misused in this case. And I'd think it is obvious that I'm not blaming a person for the issue.

Maybe one day Apple will get on board with testing their updates on commonly used system. Yes it's up to individual manufacturers to update their systems, but it is up to Apple to regression test their updates with commonly used systems.

Doesn’t change the fact that Apple doesn’t monitor or participate in these boards. It’s not up to Apple to test with any system regardless of how many users there are. It’s up to the manufacturers of those devices to keep their software compatible with Apple, Android, or whatever platforms they want to support.

I meant mess. "Hey, Siri" does not work in my Ford Fusion after the Apple update. When I said "Hey, Siri" the iPhone used to turn on my car's mic to get the command, but after iOS 11 it doesn't do that anymore. I have the last version of Ford Sync installed. I am updating to iOS 11.2.5 now, but the documented fixes are to Car Play, which is not supported by Ford Sync. I just spent an hour talking with a very nice Apple senior advisor but the message is the same -- if Apple breaks something in an interface, Ford or whoever is on the other side of the interface is responsible for fixing it on their side with an update.

https://www.forbes.com/sites/ewanspence/2016/10/29/why-did-apple-remove-iphone-h eadphone-macbook-pro-usb/#263b79d542ac

https://www.forbes.com/sites/ewanspence/2017/10/02/apple-iphonex-notch-design-ar rogant-wrong-flawed/#334d5fd8730c

https://www.forbes.com/sites/ewanspence/2017/12/29/apple-news-battery-throttle-a pology-imacpro-review-iphonex-faceid/2/#…

https://www.cultofmac.com/172428/why-does-apple-inspire-so-much-hate/

http://www.businessinsider.com/marco-rubio-apple-iphone-battery-scandal-2017-12

Google Search: "arrogant apple"

About 591,000 results

(Nothing personal -- I am just tired of Apple's sleazy behavior. Slowing down older models of the iPhone in the wake of weak iPhone sales was the final straw for me. I do not believe Tim Cook's explanation or accept his apology. None of Apple's competitors do this: Samsung and LG say they do not slow down older phones)

I rest my case.

E. J.

Again, complain all you want as what you're referencing literally has NOTHING to do with your original post, nor your issue. If you don't like their "arrogance" then buy a different phone. Your complaining doesn't validate your perception of this being their fault. But in case it's unclear, it's NOT.

If they don't fix this by the time I'm due to upgrade my phone, I'm moving to android. It's ridiculous that I bought a $50k vehicle and can't even play music through a USB cord. It all worked before 11.2.5, and now it doesn't. It may not technically be Apple's problem, but if they don't keep up with the auto infotainment systems when they write their updates, they're going to lose more customers. It's in their best interest not to break the tech chain in cars in the year 2018.

Just read Android boards - they have the same issue. This isn’t an iPhone-only problem. Their knowledge base article is very similar to Apple’s in that they have steps on unpairing, re-pairing, try different cables, and updating the firmware in your vehicle.

I just called Ford and it is not that they need to update Sync -- they need to revert Sync. They told me that the latest update *removed* support for Siri "because Sync has voice-recognition feature." Reading between the lines here, the automakers want you talking to the car instead of your phone because they can capture your usage data and use it to market to you. Amazon is the leader at this because of their on-line store and FANG (Facebook, Apple, Netflix, Goggle), not to mention the car manufacturers are looking for a way capture these data for themselves.

This is a bad way to do it. I mentioned to my car buyer that when Telsa updates their firmware, they actually *add* features. Ford better buy a vowel and restore this feature if they want repeat business from me.

This doesn’t do me any good, because there hasn’t been an update done on my vehicle. I have sync 3 v 2.2, and it worked fine before iOS 11.2.5. The ford forums are saying that 11.3 fixes it. Some of them are running it in beta right now.

Apple is no longer signing iOS 10.3.3 so there's no longer an option to downgrade. At this point you are stuck with iOS 11. Talk to Ford and find out if they plan to release an update.

I have the same issue when trying to connect to my ford sync via usb. It will connect via bluetooth but when using the usb, the interface is not available, no album art anymore etc.