just spent 1 hour with Genius. I have the same problem (same phone as well) did the restore thing but no change really.
But what is annoying is the System storage is showing 6.7G and the Genius said it should be 5G max!!
Also Genius said it was the 1st time in 4 years of working for apple that he had seen this 'other' problem!
The Manager then came over and his phone was showing the same. So something might get done!
just spent 1 hour with Genius. I have the same problem (same phone as well) did the restore thing but no change really.
But what is annoying is the System storage is showing 6.7G and the Genius said it should be 5G max!!
Also Genius said it was the 1st time in 4 years of working for apple that he had seen this 'other' problem!
The Manager then came over and his phone was showing the same. So something might get done!
I have the same question, I spent over 2 hours with apple support who kept insisting that it was my apps and cache that was taking up all the storage. But the device and recent updates are taking up 65% of my storage- I have deleted and offloaded everything that I can. I have also backed up and restored, but it hasn't changed anything. I have installed over 7 updates in 3 months- and now all my available storage is gone and I can't take photos and have to offload apps in order to re-upload apps. It's so frustrating
Yes this can solve the problem, but this has happened more than one time on my iPhone and surely I can’t restore over and over again .
Retoring my iPhone didn’t do a thing to my ‘other’ data
The best way to clear Other is to restore your device.
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
iOS 11 iPhone “other” storage keeps taking up more and more space!
