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macOS High Sierra 10.13 slow graphics after battery sleep

2017 MacBook Pro 3.1Ghz

Having upgraded to macOS High Sierra 10.13, the graphics have slowed down significantly after sleep.


Steps to reproduce:

1. Close lid (default power settings)

2. Unplug from mains power

3. Wait 1 hour

4. Open lid and login

5. Try a graphics intensive app or game and notice a slow down?


Is this a known issue?


- Have a tried a clean install of 10.13.

- Have tried reverting to 10.12 (problem does not exist on 10.12.6)


The only option is to reboot.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13)

Posted on Oct 18, 2017 9:46 AM

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Posted on Oct 22, 2017 2:53 AM

To update you further, I have reverted to macOS Sierra 10.12.6.

Although High Sierra promises great foundations for the future, I don't feel it's ready yet. Graphics and wake from sleep are quite fundamental issues and professionals require stability.


Looking forward to when these issues are resolved.. For now 10.12.6 is great.


Thanks,

211 replies
Question marked as Top-ranking reply

Oct 22, 2017 2:53 AM in response to brenden dv

To update you further, I have reverted to macOS Sierra 10.12.6.

Although High Sierra promises great foundations for the future, I don't feel it's ready yet. Graphics and wake from sleep are quite fundamental issues and professionals require stability.


Looking forward to when these issues are resolved.. For now 10.12.6 is great.


Thanks,

Nov 23, 2017 4:02 PM in response to spearer

Got the same problem. MacBook itself is just about 3 months old, so no technical problems to be expected. Same as with you guys, bad FPS after long sleep. Only reboot fixes the problem.


Software that I could confirm to be affected:


- Photoshop CC 2018

- World of Warcraft

- Diablo 3

- Blender GPU Rendering

- Unigine Heaven Benchmark


On the phone with Apple support somewhen around the next few days, I'm letting you guys know if there is any news.


My System:

User uploaded file

Unigine Heaven benchmark results (left: after some hours of sleep, right: after reboot)

User uploaded file

Dec 6, 2017 5:24 PM in response to Sg1team

I can also confirm that the bug still exists in 10.13.2 on my machine.


I did some quick digging in the system report immediately after updating to 10.13.2 and found some updated kernel extensions: User uploaded file


to give some clarity, I arranged the extensions with the most recently modified at the top--today at 2:55pm being when I updated to 10.13.2 -- unfortunately as I stated before, the graphics slowdown still exists on my machine (mid-2015 rMBP 15" 2.2GHz Iris Pro Only model)

Dec 7, 2017 6:00 AM in response to alexkay99

"Today it slept for 3 hours and still ran quickly!"

- please, this kind of info, even if true in your case, is never ever helping anyone!


It only makes Apple say "Oh, so in some cases it works!? Than go reinstall, replace the mackbook, etc." -> it makes it a user problem, see the idea...?


And about 3hours: 2h59m59s or 3h00m00s ? ...

You see, this is like math, and 0.1 something can make all the difference!

User uploaded file

Jan 1, 2018 2:00 AM in response to Jamie Craane

If the GPU has gone south and is running slow then merely unchecking Automatic switching does not immediately fix anything.


But if you Shutdown / Reboot, with Automatic switching already unchecked for both Battery and Power, - then after that reboot it’ll go fast as expected -


And any subsequent sleep / un-sleeps will retain the fast performance.


I did one Shutdown / Reboot and 10 sleeps of various lengths - in all cases it continued to run fast after waking up.


I don’t now if this is a full workaround for all people for all the time but it looks promising.


The length of sleep can be anything from 5 minutes or 5 hours, battery or power ... it doesn't matter.


I was pleasantly surprised to find the battery life was not noticebly affected if you don't run any graphics intense apps.


( 2017 MacBook Pro 15" Radeon 555, High Sierra 10.13.1 )

Oct 19, 2017 11:22 AM in response to spearer

Hi spearer,

Thanks for reaching out in Apple Support Communities. I understand that after upgrading to macOS High Sierra you're experiencing latency with the graphics on your Mac when waking it from sleep. I know it's important for your Mac to operate as you expect it to and I'd like to help. First, follow the steps here to reset the NVRAM on your Mac: How to reset NVRAM on your Mac

If the issue persists, use the steps here to reset the SMC: How to reset the System Management Controller (SMC) on your Mac

Let me know what you find.


Best Regards.

Nov 28, 2017 1:19 PM in response to Sg1team

Sg1team, I think the problem is related to Intel Iris Graphics that all MacBook Pro have ( https://support.apple.com/en-us/HT204349 ).

My Macbook (mid-2015) have only Intel Iris Pro Graphics, but some Macbook Pro also have a second (dedicated) graphic from AMD or NVIDIA. On these machines, macOS use the Intel Iris graphics as default and just move to the dedicated graphics when needed. That's to save energy/battery life.


When the user of those machines force macOS to always use the dedicated card (AMD/NVIDIA) it seems that the issue doesn't happen.

That's why I believe the issue is something related to Intel Iris graphics. This graphics share the machine memory with the system and provides slower performance but better battery life.


I believe it's easily fixable but I can't wait lazy Apple and move back to Sierra.

Nov 30, 2017 1:12 PM in response to spearer

This is High Sierra release is a mess.


I am one of the «lucky ones» that have an Nvidia dGPU, and installing the Nvidia Web driver fixed it. And I can confirm that reverting back to the native driver brought the sluggishness back.

The Nvidia Web driver always checks the OS Build number and reverts back to Mac OS X's native driver if the OS Build is not listed as supported.

This is exactly what happened this morning after installing the latest security update.

I had to reboot my MBP for another reason, and after that I was stuck working an entire day with the native driver until Nvidia released an updated driver. After more than a week of my MBP running flawlessly and not even having to reboot it for 7days, it was laggy again.

Safari was slow and choppy while browsing and scrolling.

Scrolling in MS word on my 4k external monitor was painful. I did not experience the usual freeze after lunch break sleep, since I did not take a break today. No doubt it would have.


Seeing how many of us are having the issue, with or without Nvidia graphics cards, this indeed cannot be an Nvidia hardware issue, but there must be something that Nvidia are doing with their web driver that fixes the issue.

If Apple support staff/devs were were to acknowledge all our feedback on this thread and the one below, they might actually be able to find a fix for everyone.

Re: High Sierra macOS freezing and stops


It is very frustrating that this issue doesn't seem to be acknowledged by Apple support and that our pricey Apple laptop/desktop does not receive better tested OS upgrades.

I did not choose Apple and paid such a high price to deal with this kind of crap.

Dec 7, 2017 3:55 AM in response to Sg1team

Like @sff29 shows in the screenshot you can Go to Apple menu --> About This Mac --> System Report… and then choose Extensions in the left column under Software. There the version of the graphic card kernel extensions are shown. For example in macOS 10.13.1 the ”GeFore.kext” is at version 10.12.6 while in mac OS 10.13.2 it is at 10.28.10.


@borgeindergaard

Did you report it using https://bugreport.apple.com or https://www.apple.com/feedback/macos.html?

Dec 11, 2017 12:42 PM in response to spearer

Guys, I have just found a solution and it worked perfect for me. You just need to reset NVRAM on your MacBook.


Here is the instructions I have found on the Internet:

  1. Shut down your Mac.
  2. Locate the following keys on the keyboard: Command (⌘), Option, P, and R.
  3. Turn on your Mac.
  4. Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.
  5. Hold these keys until the computer restarts and you hear the startup sound for a second time.
  6. Release the keys.


Only this solution worked for me, after formatting my SSD, after reinstalling, after upgrading to macOS BETA, after trying to solve the problem with browsers (some people say that Chrome works bad with the latest macOS). But in the end only resetting NVRAM really solved the problem.


Try it! Hope it will help you.

macOS High Sierra 10.13 slow graphics after battery sleep

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