When I went to lock my phone today, I noticed the power button was broken. I researched and decided to use AssistiveTouch. However, when I went to lock my screen using AT (press the AT button, go to device, press Lock Screen), it doesn't work. If I hold it down, it doesn't give me the option of powering off either.
Should I restart?
Thanks.
iPhone 6, iOS 9.2
You can use the following link to find an Apple Store or Apple Authorized Service Provider in your area that can help with this. Find LocationsWhat to do if a button or switch isn't working
- Restart your device. If you can't restart your device, try to force restart it.
- Remove any protective films and cases that might block the button or switch.
- Check for debris or dirt around the button or switch, and clean with a soft cloth.
If you need help with Touch ID, learn what to do.
If the button or switch still isn't working, is damaged, or works intermittently, you might need to set up service for your device. Contact Apple Support, then follow the steps to complete your service request.
Hi
Go to Assistive touch customise top menu.
Add icons.
Make an appointment at Apple store For repair.
Or go to Support.apple.com for posting details.
Cheers
Brian 🇬-1F1E7;
AssistiveTouch Lock Screen doesn't work
