I received an email from Apple Store sending me a confirmation of an order: app:Magic Piano by Smule for a month at $30.75. I did not order anything from the store, who do I contact, can't get thru to support?
[Re-Titled by Moderator]
iPhone 6s
First, make sure the email is not a phishing scam.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
If you actually have a problem with a purchase.
I just got an email for this same thing just now. It alarmed me because this email told me I subscribed for $30+ a month for something I never did. So...using their link (looked exactly like legit Apple pages) I went to unsubscribe and further investigate. I entered my Username and password, and it said my account had been locked due to too many login errors. (?!!!) I was then directed to another legit looking page where it asked for ALLLLL of my personal info. When I got 4 spaces down it asked for my SOCIAL SECURITY NUMBER and then I knew. Thank god I got immediately out of there before giving them my life on a silver platter. And yes, I changed my password. BEWARE
Yep, these are very tricky. If you ever get an email about something you didn't order then just delete it. If you have any questions, log into Apple's website directly and not through a link.
VIP Smule Magic Email Apple
