You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 11 freezes, and music bug

Hi, since upgrading to iOS 11 have these two issues:


1

Occasionally the screen becomes unresponsive - freezing at current frame and not responsive to my touch, the home button, volume buttons, power button, etc. It stays on the frame for maybe 20 seconds, then unfreezes and becomes very sluggish, barely responding to touch and still not responding to the buttons. Then it freezes at current frame again. Maybe after 5 minutes the phone goes black and shows a loading icon (no apple logo), then loads the lock screen, after which it’s okay again. But the freezes seem to happen at seemingly random times and potentially when I’m doing something important.


2

The music app, when open, often doesn’t display correctly in the control center or lock screen and is not manageable from there, instead just showing the default blank album art with back/forward/play buttons that don’t respond when tapped, meaning that to change the song or see what’s playing I have to unlock the phone and reenter the music app to do so.

iPhone 7, iOS 11

Posted on Oct 19, 2017 1:14 PM

Reply
1 reply

iOS 11 freezes, and music bug

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.