Battery icon, percentage not going down

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Level 1

18 points

Battery icon, percentage not going down

iPhone 6, IOS 11.0.3.

Last night I had an 'odd' event, where I looked at my phone around 9pm, it showed I had about 45% charge. About an hour later I looked, it was completely dead. Pressing buttons I got the discharged battery warning (battery pic with thin red line). I plugged it in, then when I looked at it again about 20 minutes later it indicated 100% charge. Obviously something is not right. I restarted, no change, so I left it plugged in as I went to bed.

This morning it shows 100%, but neither the percentage nor the icon have dropped in any way, despite normal usage that should have caused it to.

Thoughts?

iPhone 6, iOS 11.0.3

Posted on Oct 19, 2017 1:41 PM

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Answer 1

Top-ranking reply

Lawrence Finch

Community+ 2026

Level 10

230,922 points

Oct 19, 2017 1:49 PM in response to GlobeRanger

May be a failing battery. Call Apple or make a genius bar appointment to have it evaluated. If you call they can test the phone remotely (get the Apple Support app first; you can schedule a call with it). If you are a DIY type person, download the app Battery Life from the app store. It does a pretty good job of checking the battery.

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Answer 2

GlobeRanger Author

Level 1

18 points

Oct 21, 2017 12:01 PM in response to GlobeRanger

Yesterday I got a carrier update, and suddenly things started working as expected. Not sure what is going on here, hopefully I don't need to come back to this thread...

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Answer 3

GlobeRanger Author

Level 1

18 points

Oct 19, 2017 1:50 PM in response to Lawrence Finch

Thanks for the reply. I installed Battery Life. It indicates that capacity is 1700/1810 - 94%, battery charge is 1700/1700 - 100%. Again despite not being on the charger since this morning, and normal usage.

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Answer 4

Oct 21, 2017 8:33 AM in response to GlobeRanger

I have exactly the same problem, following update from 11.0.1 to 11.0.2 and 11.0.3 my battery percentage remains at 100% always right up to the time it dies. This has only happened since 11.0.1 always perfect before - help!

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