Any such popup message will always be a scam. Hopefully you didn't permit them to remotely access your computer. Further, hopefully you didn't divulge any personal or financial information.
First step would be to contact your bank and tell them of the fraud. It is impossible to know what the intruders may have done while they had access to your computer, but you should consider it, and info stored on it as compropmised. If possible restore it using a backup that predates the intrusion by the criminals. Change all passwords that may have ever been stored on your computer
Call your bank?
Expect a juicy charge on your next statement.
Oh, and change your credentials ASAP.
Didn't I tell you NOT to do that in your other thread???
If you provide some context for the question, someone may be able to advise.
Thanks Stedman1. I got a pop-up message thats says my computer was blocked & I was asked to call a number that turns out to be that Dial-Port Solutions.
OMG!!!! I’ve granted them remote access for abt an hour+ & given them my credit card details & my email & password. What do i do now??? Please helpppp
It was too late - done deal by the time i read ur reply in the other thread 😭
Do i need to set my macbook to factory setting? I saw McAfee was installed by them.
Thanks Courcoul & Stedman1..
Is Dial-Port Solutions (UK) for real?
