High Sierra Photo.app. People album gray band

Question

Level 1

10 points

High Sierra Photo.app. People album gray band

I use iCloud for my photos - not sure if that’s relevant - but I’ve noticed that a gray band appears at the bottom of the key photos of some people in my People album. Anyone advise why this is so?

iMac with Retina 5K display, macOS Sierra (10.12.4)

Posted on Oct 20, 2017 4:53 PM

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Answer 1

léonie

Level 10

200,651 points

Oct 20, 2017 11:03 PM in response to Jamsession99

I'm seeing the gray band on two different kinds of faces:

for people albums, where Photos is still saying "updating", with only one photo for the face, and the face has been manually added
for people albums, where Photos cannot along the eyes with the eyes ion the other persons by shifting the photo up. Then the gray bar may be added underneath. In that case the gray bar will go away, if you pick a different key photo, where the face is farer away from the lower border of the photo.

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Answer 2

markwmsn

Level 6

16,715 points

Oct 20, 2017 9:45 PM in response to Jamsession99

Nobody but Apple employees can say for sure, but I see those bands on people that Photos is still working on.

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Answer 3

LarryHN

Level 10

106,142 points

Oct 20, 2017 5:04 PM in response to Jamsession99

Some people have discussed that here - while there have been ideas I do not think that an answer has been posted - I've not personally seen this happen

LN

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Answer 4

Jamsession99 Author

Level 1

10 points

Oct 20, 2017 5:40 PM in response to LarryHN

I’ve seen lots of ideas too, but none has clarified why it occurs. I've attached a screen shot to show what it looks like.

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