Where is the Apple TV 4K IR sensor?

Although I have received a photo from Apple Support with the location of the IR sensor on the Apple TV 4K, I cannot get my IR remote to work although the same remote worked just fine with my previous two Apple TVs.


Has anyone gotten their IR remotes to work with the Apple TV 4K? If so, can you specify exactly where the IR sensor location is?


Many thanks.

Apple TV 4K, URC IR Remote

Posted on Oct 20, 2017 8:30 PM

Reply
10 replies

Oct 21, 2017 3:20 AM in response to Kurvenal

Yes the old remote works just fine with the 4k Apple TV, I suspect the sensor is at the front, it would be kinda silly if it were anywhere else.


There is a procedure to stop older remotes working with the last 2 editions of the Apple TV, but I'm not sure how you would reverse it, here is that procedure, in case it helps...


  1. Take the unpaired silver remote (if the remote is not unpaired, press menu and rewind for 6 seconds while pointing at the paired device to unpair).
  2. Make sure the silver remote can't control the other device (turn it round, cover it up or turn it off).
  3. Hold it close to the Apple TV 4 and press the menu and rewind buttons for at least 6 seconds (you won't see anything happen while you do this)
  4. Then, hold menu and select (centre button) until the light on the Apple TV 4 flashes.

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Where is the Apple TV 4K IR sensor?

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