Apple Maps voice does not show

Dear apple support,


I don't see the voice option for my apple maps.

I set the voice in "Settings > Maps > Driving & Navigation > Navigation Voice Volume" to Loud Volume.


After that, I open Maps, choose a place and click to button "Direction". I tried driving but there is no voice. I don't see any audio option in Apple Maps.


I'm using my Iphone with Apple Watch series 3. I cannot use maps voice to guide the direction.


Please let me know how to fix this asap.


Thanks in advanced,

Long

iPhone 7 Plus, iOS 11.0.3

Posted on Oct 21, 2017 1:15 PM

Reply
8 replies

Oct 21, 2017 8:04 PM in response to longnv_ecom

Okay, so with the phone connected to the watch and AirPods, you don't hear sound in the AirPods? Have you selected AirPods as the source? Do you see the directions and feel the haptic responses on the watch? I'm not sure that you would get spoken directions on the watch and the phone both.


EDIT: I just tested this on my iPhone 7. Now I'm not connecting to an Apple Watch series 3, but once I selected Go, when looking at the timing portion of the route at the bottom of the page, if I tap on that it allows me to select the Audio. I cannot select the Output for audio if I do not have something other than the phone connected. The directions appear on my original watch, but no sound. I can select the phone for an audio source, or my AirPods.

Oct 21, 2017 8:08 PM in response to longnv_ecom

I'm not sure exactly what is going on there. Seems you have some additional things you are doing, with that Record in the top of the screen, as well as what looks like the Mirroring icon in the status bar. Are you sure everything is correct? I don't see an icon for an Audio source, and don't see an icon for your AirPods being connected either. I wonder if it has something to do with your Mirroring or recording that is causing this issue.

Oct 21, 2017 8:16 PM in response to longnv_ecom

Sorry, but so much of the maps you are showing is not representative of what I see on mine. I don't see the status bar as you do, I don't see all of those dots under the direction as you do, and I see an audio icon in the bottom, as well as the arrival time, the driving time, and the distance. I can't tell if that has something to do with how Maps works in your country or not. I'm in the US, so it is hard to tell.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Maps voice does not show

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.