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My apple watch is two years old and now after fully charged the battery lasts about 5 hours with minimal usage. Do I need to replace the battery? Is that possible? What is the cost and am I only able to use official Apple Store to accomplish this?

Apple watch

Posted on Oct 24, 2017 6:56 PM

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Question marked as Best reply

Posted on Oct 24, 2017 11:57 PM

Hi


Battery life varies depending on use and other factors. Examples are detailed here:


Apple Watch - Battery - Apple


Apple's tips for maximising battery life on Apple Watch are detailed here:


Batteries - Maximizing Performance - Apple


If your Apple Watch experiences significantly shorter battery life than Apple's examples suggest that you should expect, then it may help to follow these steps, which have previously resolved battery life issues for other users, including after software updates when usage has not otherwise changed (check after each):


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Restart both your iPhone and your Apple Watch, turning both off together and then restarting your iPhone first:


If you have ever (not necessarily recently) previously used the Workout app and/or any third-party fitness or sleep tracking apps to record workouts on your watch, check on your watch to see whether there is a paused activity within any of them. If there is, end that activity from within the app on your watch (not your iPhone).

  • If in doubt, remove any such third-party apps from your Apple Watch.


Unpair and re-pair your Apple Watch:


Some users have previously experienced battery life issues in connection with using corporate profiles and/or Exchange Calendars. If you are using an Exchange Calendar, one or more of these steps may help:

  • Archive your Exchange Calendar for all items before today.
  • Remove / delete all old inbox messages relating to calendar invites (accept and decline notifications).
  • Create a rule in your Outlook Mail account that moves all future accept and decline replies, immediately upon receipt, into a separate mail folder that does not sync with your iPhone and Apple Watch.
  • Check your Exchange Calendar for errors.


Finally, it may help to:


Having tried the previous steps, if your remain concerned that battery life is shorter than it should be, then I suggest contacting Apple Support (remote diagnostics and/or mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider for assistance:



If battery service is required, then prices in the US, for example, are detailed here:


Apple Watch Service Pricing - Apple Support

3 replies
Question marked as Best reply

Oct 24, 2017 11:57 PM in response to Sandman54

Hi


Battery life varies depending on use and other factors. Examples are detailed here:


Apple Watch - Battery - Apple


Apple's tips for maximising battery life on Apple Watch are detailed here:


Batteries - Maximizing Performance - Apple


If your Apple Watch experiences significantly shorter battery life than Apple's examples suggest that you should expect, then it may help to follow these steps, which have previously resolved battery life issues for other users, including after software updates when usage has not otherwise changed (check after each):


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Restart both your iPhone and your Apple Watch, turning both off together and then restarting your iPhone first:


If you have ever (not necessarily recently) previously used the Workout app and/or any third-party fitness or sleep tracking apps to record workouts on your watch, check on your watch to see whether there is a paused activity within any of them. If there is, end that activity from within the app on your watch (not your iPhone).

  • If in doubt, remove any such third-party apps from your Apple Watch.


Unpair and re-pair your Apple Watch:


Some users have previously experienced battery life issues in connection with using corporate profiles and/or Exchange Calendars. If you are using an Exchange Calendar, one or more of these steps may help:

  • Archive your Exchange Calendar for all items before today.
  • Remove / delete all old inbox messages relating to calendar invites (accept and decline notifications).
  • Create a rule in your Outlook Mail account that moves all future accept and decline replies, immediately upon receipt, into a separate mail folder that does not sync with your iPhone and Apple Watch.
  • Check your Exchange Calendar for errors.


Finally, it may help to:


Having tried the previous steps, if your remain concerned that battery life is shorter than it should be, then I suggest contacting Apple Support (remote diagnostics and/or mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider for assistance:



If battery service is required, then prices in the US, for example, are detailed here:


Apple Watch Service Pricing - Apple Support

My apple watch is two years old and now after fully charged the battery lasts about 5 hours with minimal usage. Do I need to replace the battery? Is that possible? What is the cost and am I only able to use official Apple Store to accomplish this?

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