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Photo not being displayed in iMessage. Can someone help figure out how to get pictures to display on iMessage?
I can receive the image on my iPhone but not on my Mac book pro and when I sent it from my iPhone to someone else it worked on my iPhone but this is what happens on my Mac.
This is what displays when it is sent from iPhone but comes up on Mac
MacBook Air (13-inch, Early 2015), macOS Sierra (10.12.6)
Hi,
The last item in the last picture does that download the picture ?
Also try adding a Public DNS server to your Router and Mac Settings.
Free and Public DNS Server List (Valid October 2017)
8:16 pm Thursday; October 26, 2017
Hi,
The Mac version uses a different process to send files (pictures) and this in fact uses a different server to the text part of the conversation.
The names of the servers used can be very obscure and some ISPs DNS server have difficulty finding them.
I find the Google DNS server of 8.8.4.4 and 8.8.8.8 do not have this issue.
However I am now at a point where I don't know what else to suggest.
9:01 pm Monday; October 30, 2017
Hi,
It is either to do with something on your computer that is blocking the process that deals with file transfers in Messages ...
or it is something to do with the way your Mac or router is getting routing information such as you ISP updating their DNS server and not having info about the more obscure Apple Server names.
Some DNS server info is better that others.
You can add DNS server info to your Mac and/ or to your router.
8:38 pm Thursday; November 2, 2017
Hi,
In Console you might see items that have crashed in User Reports.
Checking other areas of Console is unlikely to produce anything that can be made use of.
8:51 pm Tuesday; November 7, 2017
I am having the same problem. To answer your question, clicking on the download arrow does nothing. The images appear fine on my iPhone. I am *pretty* sure this started happening when I updated my iPhone to iOS 11 last week or the week before.
I can't see how this might be related to a DNS server issue. On a typical day, I connect to at least 3 different networks (2 wifis by different ISPs and one hotspot) and I am having problems on all of them.
I am having the same issue. However, I did not update my iPhone 7 Plus to the IOS 11.1 and have not updated my computer with the security update developer beta that came out today or yesterday.....
Not sure if me not updating has to do with it. but it's very annoying
The images just started coming through again for me within the last few days. I didn't make any changes to correct it. Very bizarre. Ralph, would the DNS issues or anything from the Messages app show in any of the logs that I could check?
Picture not displayed in iMessage
