Mac OS HIGH SIERRA(10.13) UPGRADE

Hi this is Dibakar and I am using macbook pro 13 inch mid 2012 model . My MBP is running on 10.12.6 and it is running very slow . is it a good idea to upgrade it to 10.13 . Will this upgrade help my MBP regain it's speed which it used to provide with the earlier versions of mac os like (ex-maverick/yosemite) .. Please any expert ans me ASAP .Thanks in advance

MacBook Pro, macOS Sierra (10.12.6), Mid 2012 13 inch model with 4GB RAM

Posted on Oct 26, 2017 6:16 AM

Reply
8 replies

Oct 26, 2017 6:40 AM in response to dibakar8

Uninstall BitTorrent. Torrents are a great way to collect malware, it hides in the downloads and you'd never know it was there. Uninstall Clean for Memory. No so-called "cleaners" are necessary or recommended for Mac OS.


I suspect that the main problem is insufficient RAM. You can check the modules you need with the advisory tool in Crucial, or OWC.Both reliable vendors.


Also, keep an eye on your hard disk space and don't let available space get too low. Since you are not using Time Machine what is your backup strategy?

Oct 26, 2017 6:18 AM in response to dibakar8

It's never a good idea to upgrade when you are having problems. Upgrades tend to exacerbate pre-existing issues. First fix what's wrong, then upgrade.


Please download and run EtreCheck, created by one of own helpers here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information.

Oct 26, 2017 6:30 AM in response to macjack

EtreCheck version: 3.4.6 (460)

Report generated 2017-10-26 18:59:24

Download EtreCheck from https://etrecheck.com

Runtime: 5:53

Performance: Below Average


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: No problem - just checking


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 434

iCloud Quota: 5.00 GB available


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800


Disk Information:

APPLE HDD HTS547550A9E384 disk0: (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 499.25 GB

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-8A8 ()


USB Information:

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 498.88 GB (55.24 GB free)

Physical disk: disk0s2 499.25 GB Online


System Software:

macOS Sierra 10.12.6 (16G29) - Time since boot: about one hour


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/Wondershare Free YouTube Downloader.app

[loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) [Lookup]


/Library/Extensions

[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]


/System/Library/Extensions

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 (26840) - SDK 10.4) [Lookup]

[not loaded] com.usb2serdevice.driver.USBCDCACM (212.50.0) [Lookup]

[not loaded] lja.driver.KYTXMTKMassStorage (1.0.0) [Lookup]

[not loaded] lja.driver.KYTXMTKMassStorage64 (2.5.0) [Lookup]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 (26840) - SDK 10.4) [Lookup]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 (26840) - SDK 10.5) [Lookup]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 (26840) - SDK 10.4) [Lookup]


System Launch Agents:

[not loaded] 6 Apple tasks

[loaded] 180 Apple tasks

[running] 99 Apple tasks


System Launch Daemons:

[running] com.seagate.TBDecorator.plist (? 595582c a4e528f4 - installed 2013-03-22) [Lookup]

[not loaded] 41 Apple tasks

[loaded] 176 Apple tasks

[running] 101 Apple tasks


Launch Agents:

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-10-26) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 7a83af7d f8817326 - installed 2015-11-06) [Lookup]

[loaded] com.paragon.updater.plist (? af829e83 70f0af08 - installed 2015-01-06) [Lookup]

[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2014-08-12) [Lookup]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 564efddb - installed 2017-10-20) [Lookup]

[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2014-02-22)

[not loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2017-10-26) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-26) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-03) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-10-26) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-10-26) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2015-10-07) [Lookup]

[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2014-08-12) [Lookup]


User Launch Agents:

[loaded] com.bittorrent.BitTorrent.plist (BitTorrent, Inc - installed 2016-08-28) [Lookup]

[loaded] com.facebook.videochat.[redacted].plist (Apple, Inc. - installed 2016-09-21)


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2017-05-22)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Android File Transfer Agent Application

(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)


Internet Plug-ins:

FlashPlayer-10.6: 27.0.0.183 (installed 2017-10-26) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-09-01)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-31) [Lookup]

AdobePDFViewer: 17.012.20098 (installed 2017-08-31) [Lookup]

Flash Player: 27.0.0.183 (installed 2017-10-26) [Lookup]

SharePointBrowserPlugin: 14.0.0 (installed 2015-10-01) [Lookup]

Google Earth Web Plug-in: 7.1 (installed 2015-09-29) [Lookup]

PepperFlashPlayer: 26.0.0.151 (installed 2017-08-31) [Lookup]

JavaAppletPlugin: Java 8 Update 65 build 17 (installed 2015-11-06) Check version


User internet Plug-ins:

BlueStacks Install Detector: Unknown

Picasa: 1.0 (installed 2012-04-25) [Lookup]


Safari Extensions:

[enabled] AllMyTube - Wondershare - http://www.wondershare.com (installed 2016-03-04)


3rd Party Preference Panes:

Flash Player (installed 2017-10-20) [Lookup]

Java (installed 2015-11-06) [Lookup]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

5% mdworker

5% mdworker

5% WindowServer

4% kernel_task

3% AddressBookSourceSync


Top Processes by Memory:

544 MB kernel_task

276 MB com.apple.WebKit.WebContent

162 MB com.apple.WebKit.WebContent

95 MB Safari

81 MB WindowServer


Top Processes by Network Use:

Input Output Process name

39 KB 14 KB mDNSResponder

8 KB 8 KB apsd

8 KB 4 KB AddressBookSourceSync

2 KB 3 KB ntpd

810 B 558 B netbiosd


Top Processes by Energy Use:

8.30 WindowServer

0.80 opendirectoryd

0.58 RTProtectionDaemon

0.44 launchd


Virtual Memory Information:

1.42 GB Available RAM

107 MB Free RAM

2.58 GB Used RAM

1.31 GB Cached files

34 MB Swap Used


Software installs (last 30 days):

Battery Monitor: 2.4.2 (installed 2017-10-11)

WhatsApp: 0.2.5863 (installed 2017-10-11)

Cleaner for Memory: 2.4.3 (installed 2017-10-26)

Battery Monitor: 2.4.3 (installed 2017-10-26)

Malwarebytes for Mac: (installed 2017-10-26)

Adobe Flash Player: (installed 2017-10-26)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2017-10-26 17:13:46 iTunes.app Hang [Open]


Files deleted by EtreCheck:

2017-10-26 17:49:18 - /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist - Unknown

2017-10-26 17:51:05 - /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist - Unknown

Oct 26, 2017 6:40 AM in response to dibakar8

EtreCheck version: 3.4.6 (460)

Report generated 2017-10-26 18:59:24

Download EtreCheck from https://etrecheck.com

Runtime: 5:53

Performance: Below Average


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: No problem - just checking


Hardware Information:

MacBook Pro (13-inch, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 434

iCloud Quota: 5.00 GB available


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800


Disk Information:

APPLE HDD HTS547550A9E384 disk0: (500.11 GB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 499.25 GB

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-8A8 ()


USB Information:

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 498.88 GB (55.24 GB free)

Physical disk: disk0s2 499.25 GB Online


System Software:

macOS Sierra 10.12.6 (16G29) - Time since boot: about one hour


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/Applications/Wondershare Free YouTube Downloader.app

[loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) [Lookup]


/Library/Extensions

[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]


/System/Library/Extensions

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 (26840) - SDK 10.4) [Lookup]

[not loaded] com.usb2serdevice.driver.USBCDCACM (212.50.0) [Lookup]

[not loaded] lja.driver.KYTXMTKMassStorage (1.0.0) [Lookup]

[not loaded] lja.driver.KYTXMTKMassStorage64 (2.5.0) [Lookup]


/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 (26840) - SDK 10.4) [Lookup]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 (26840) - SDK 10.5) [Lookup]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 (26840) - SDK 10.4) [Lookup]


System Launch Agents:

[not loaded] 6 Apple tasks

[loaded] 180 Apple tasks

[running] 99 Apple tasks


System Launch Daemons:

[running] com.seagate.TBDecorator.plist (? 595582c a4e528f4 - installed 2013-03-22) [Lookup]

[not loaded] 41 Apple tasks

[loaded] 176 Apple tasks

[running] 101 Apple tasks


Launch Agents:

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-10-26) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 7a83af7d f8817326 - installed 2015-11-06) [Lookup]

[loaded] com.paragon.updater.plist (? af829e83 70f0af08 - installed 2015-01-06) [Lookup]

[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2014-08-12) [Lookup]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 564efddb - installed 2017-10-20) [Lookup]

[loaded] com.apple.aelwriter.plist (Apple, Inc. - installed 2014-02-22)

[not loaded] com.bjango.istatmenus.installerhelper.plist (Bjango Pty Ltd - installed 2017-10-26) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-26) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-03) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-10-26) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-10-26) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2015-10-07) [Lookup]

[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2014-08-12) [Lookup]


User Launch Agents:

[loaded] com.bittorrent.BitTorrent.plist (BitTorrent, Inc - installed 2016-08-28) [Lookup]

[loaded] com.facebook.videochat.[redacted].plist (Apple, Inc. - installed 2016-09-21)


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2017-05-22)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Android File Transfer Agent Application

(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)


Internet Plug-ins:

FlashPlayer-10.6: 27.0.0.183 (installed 2017-10-26) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-09-01)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-31) [Lookup]

AdobePDFViewer: 17.012.20098 (installed 2017-08-31) [Lookup]

Flash Player: 27.0.0.183 (installed 2017-10-26) [Lookup]

SharePointBrowserPlugin: 14.0.0 (installed 2015-10-01) [Lookup]

Google Earth Web Plug-in: 7.1 (installed 2015-09-29) [Lookup]

PepperFlashPlayer: 26.0.0.151 (installed 2017-08-31) [Lookup]

JavaAppletPlugin: Java 8 Update 65 build 17 (installed 2015-11-06) Check version


User internet Plug-ins:

BlueStacks Install Detector: Unknown

Picasa: 1.0 (installed 2012-04-25) [Lookup]


Safari Extensions:

[enabled] AllMyTube - Wondershare - http://www.wondershare.com (installed 2016-03-04)


3rd Party Preference Panes:

Flash Player (installed 2017-10-20) [Lookup]

Java (installed 2015-11-06) [Lookup]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

5% mdworker

5% mdworker

5% WindowServer

4% kernel_task

3% AddressBookSourceSync


Top Processes by Memory:

544 MB kernel_task

276 MB com.apple.WebKit.WebContent

162 MB com.apple.WebKit.WebContent

95 MB Safari

81 MB WindowServer


Top Processes by Network Use:

Input Output Process name

39 KB 14 KB mDNSResponder

8 KB 8 KB apsd

8 KB 4 KB AddressBookSourceSync

2 KB 3 KB ntpd

810 B 558 B netbiosd


Top Processes by Energy Use:

8.30 WindowServer

0.80 opendirectoryd

0.58 RTProtectionDaemon

0.44 launchd


Virtual Memory Information:

1.42 GB Available RAM

107 MB Free RAM

2.58 GB Used RAM

1.31 GB Cached files

34 MB Swap Used


Software installs (last 30 days):

Battery Monitor: 2.4.2 (installed 2017-10-11)

WhatsApp: 0.2.5863 (installed 2017-10-11)

Cleaner for Memory: 2.4.3 (installed 2017-10-26)

Battery Monitor: 2.4.3 (installed 2017-10-26)

Malwarebytes for Mac: (installed 2017-10-26)

Adobe Flash Player: (installed 2017-10-26)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2017-10-26 17:13:46 iTunes.app Hang [Open]


Files deleted by EtreCheck:

2017-10-26 17:49:18 - /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist - Unknown

2017-10-26 17:51:05 - /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist - Unknown

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac OS HIGH SIERRA(10.13) UPGRADE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.