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why my photos in my album is blurred ?why do i always have to turn on the data to see clear photo or to get clarity on the photo ?

always blurred if my data is not on,why do I always have to turn tiphonehe data on get clarity or a clear photo ?

Posted on Oct 26, 2017 11:09 AM

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Question marked as Best reply

Posted on Oct 27, 2017 7:26 AM

Hi leofranc ,

I understand that your photos are blurry unless you have cellular data enabled when using your iPhone. I'm happy to provide some help with this issue.

Based on what you've described, it sounds like you are using iCloud Photo Library . If you turn on Optimize Storage, your photos will be space-saving versions until they are needed. If you do not have an internet connection when viewing them, then your iPhone will only be able to show you the lower resolution space-saving version. You can read more about this, including how to disable it, in the following article:

iCloud Photo Library - Apple Support


Make sure that you have enough storage

The photos and videos that you keep in iCloud Photo Library use your iCloud storage and your device storage. And as long as you have enough space in iCloud and on your device, you can store as many photos and videos as you like. When you sign up for iCloud, you automatically get 5GB of free storage. If you need more space, you can buy more iCloud storage. Plans start at 50GB for $0.99 (USD) a month. If you choose 200GB or 2TB plans, you can share your storage with family. Learn more about plans and prices in your region.


User uploaded file

Save space on your device

iCloud Photo Library keeps all of your photos and videos in their original, high-resolution version. You can save space on your device when you turn on Optimize Storage.

On your iPhone, iPad, or iPod touch:

  1. Tap Settings > [your name] > iCloud. If you’re using iOS 10.2 or earlier, tap Settings > iCloud.
  2. Tap Photos.
  3. Choose Optimize [device] Storage.

On your Mac:

  1. Open the Photos app and click Photos in the menu bar.
  2. Click Preferences.
  3. Go to the iCloud tab and choose a storage setting.

User uploaded file

If you turn on Optimize Storage, iCloud Photo Library automatically manages the size of your library on your device. Your original photos and videos are stored in iCloud and space-saving versions are kept on your device. Your library is optimized only when you need space, starting with the photos and videos you access least . You can download the original photos and videos over Wi-Fi or cellular when you need them. You can use Optimize Storage on your iPhone, iPad, iPod touch, and Mac.

If you turn on Download Originals, iCloud Photo Library keeps your original, full-resolution photos and videos in iCloud and on your device.



Thanks for using the Apple Support Communities. Cheers!
2 replies
Question marked as Best reply

Oct 27, 2017 7:26 AM in response to leofranc

Hi leofranc ,

I understand that your photos are blurry unless you have cellular data enabled when using your iPhone. I'm happy to provide some help with this issue.

Based on what you've described, it sounds like you are using iCloud Photo Library . If you turn on Optimize Storage, your photos will be space-saving versions until they are needed. If you do not have an internet connection when viewing them, then your iPhone will only be able to show you the lower resolution space-saving version. You can read more about this, including how to disable it, in the following article:

iCloud Photo Library - Apple Support


Make sure that you have enough storage

The photos and videos that you keep in iCloud Photo Library use your iCloud storage and your device storage. And as long as you have enough space in iCloud and on your device, you can store as many photos and videos as you like. When you sign up for iCloud, you automatically get 5GB of free storage. If you need more space, you can buy more iCloud storage. Plans start at 50GB for $0.99 (USD) a month. If you choose 200GB or 2TB plans, you can share your storage with family. Learn more about plans and prices in your region.


User uploaded file

Save space on your device

iCloud Photo Library keeps all of your photos and videos in their original, high-resolution version. You can save space on your device when you turn on Optimize Storage.

On your iPhone, iPad, or iPod touch:

  1. Tap Settings > [your name] > iCloud. If you’re using iOS 10.2 or earlier, tap Settings > iCloud.
  2. Tap Photos.
  3. Choose Optimize [device] Storage.

On your Mac:

  1. Open the Photos app and click Photos in the menu bar.
  2. Click Preferences.
  3. Go to the iCloud tab and choose a storage setting.

User uploaded file

If you turn on Optimize Storage, iCloud Photo Library automatically manages the size of your library on your device. Your original photos and videos are stored in iCloud and space-saving versions are kept on your device. Your library is optimized only when you need space, starting with the photos and videos you access least . You can download the original photos and videos over Wi-Fi or cellular when you need them. You can use Optimize Storage on your iPhone, iPad, iPod touch, and Mac.

If you turn on Download Originals, iCloud Photo Library keeps your original, full-resolution photos and videos in iCloud and on your device.



Thanks for using the Apple Support Communities. Cheers!

why my photos in my album is blurred ?why do i always have to turn on the data to see clear photo or to get clarity on the photo ?

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