Apple Watch Series 1 Screen Glitch

Apple Watch series 1 screen glitch. As soon as I took it off of the charger, it started glitching. I’ve tried turning it off and resetting it and it didn’t resolve the issue.

The screen is scrolling like the credits at the end of a movie.

Posted on Oct 26, 2017 4:21 PM

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Question marked as Top-ranking reply

Posted on Oct 26, 2017 5:02 PM

Hi


The behaviour that you have described may be consistent with an issue with the Digital Crown's operation.


The following steps may help:


Remove any case, bumper or screen protector that may be fitted to your Apple Watch.


Follow the instructions here to clean the Digital Crown:


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be checked and, if required, serviced:


3 replies
Question marked as Top-ranking reply

Oct 26, 2017 5:02 PM in response to Hsmalone

Hi


The behaviour that you have described may be consistent with an issue with the Digital Crown's operation.


The following steps may help:


Remove any case, bumper or screen protector that may be fitted to your Apple Watch.


Follow the instructions here to clean the Digital Crown:


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be checked and, if required, serviced:


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Apple Watch Series 1 Screen Glitch

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