My Disk app will not open

I found a solution

I was caught out by this annoying iOS 11 and all my files was stuck inside “mydisk” app. After scrambling around with many useless advice. I finally came up with my own solution and got all my files back.

step 1: plug your device onto your PC and back up everything to itune.

Step 2: Download “iskysoft toolbox for iOS“ it is IOS Data recovery windows software and install in your PC. Cost about 70 USD (don’t pay for the whole suit of features only pay for the “data recovery“ feature. Save some money here)

Step 3: Launch the “ iskysoft“ toolbox for iOS software and connect your device to your PC, Click data recovery option And select the option “Recover from iTunes backup file”, this will scan the back up file itune created in step 1 above. Very quickply and quicker than scanning the whole device.

Step 4: when scanning is complete you need to export “App Data” file called ”mydiskIpad/Iphone” to your local PC hard drive, the button to do that is located at the bottom of the scan results window. Once exported open the folder on your pc and start renaming the files extensions ( .mov, .jpg etc) look out for large file sizes for movies and photos.

at this point you have Your files back and u can put them back into your device through file sharing or other means.

The MyDisk app is most likely a 32 bit app and those are not supported in iOS 11. The developer should have updated the app to 64 bit in order to be compatible with the latest versions of iOS. Also Apple removed all 32 bit apps from the App Store. Since the app was never updated by the developer and there is no contact info in the App Store you could try a google search using Safari to locate contact information. I suspect though that the app was abandoned by the developer and no future updates will be released.

There's a chance that you might be able to recover data from the app if that the app supports File Sharing. If it does and you backed up your iPad using iTunes you can download the files to your computer.

Connect your iPad to your computer and run iTunes on the computer. Select your iPad in iTunes and look down the left column to find File Sharing. Click on that and in the right side of iTunes you'll see a list of apps that support File Sharing. If MyDisk is listed there, click on it and see if there are any files saved in iTunes. If there are you can move them to the computer. Hopefully then you'll have some way of accessing the files.

You could try posting in a forum that is actually for iPads, this one is for AppleWorks, an obsolete office software package, and probably will not get relevant answers because of that.

Your welcome. Sorry you weren't able to recover your data.

Find the files of the last backup. With any text editor or graphical editor, open and find your data.