Apple TV does not connect to 5ghz Wi-Fi

Question

Level 1

9 points

Apple TV does not connect to 5ghz Wi-Fi

Hello, I have a 4th generation Apple TV that is running tvOS 11.0 and I’m having trouble connecting to my 5ghz Wi-Fi it does appear in the wifi section but when I connect it says the following - “Couldn’t connect to Wi-Fi network Check your settings and try again”.

I am sure I put in the correct password because it does connect on my iPad.

I have managed to connect to that Wi-Fi once and today by accedent i dissconect the power and when I put the power port back in i couldn’t connect to the Wi-Fi.

thank you for your time and have a good day.

Apple TV 4K

Posted on Oct 28, 2017 7:27 AM

Reply

Answer 1

Best reply

sireggleston

Level 1

9 points

Jan 1, 2018 8:41 AM in response to angelphish35

I fixed mine by moving my Apple TV away from my TV, connecting to 5GHz Wi-Fi and putting it back in the same spot. For whatever reason, it wouldn't connect where it was right under my TV. Even after I put it back, I disconnected and was able to reconnect without an issue. I know interference can play a part in signal quality/strength but this made no sense. Putting it back in the same spot should have reintroduced the problem for me but it didn't.

Reply

Answer 2

Dec 9, 2017 8:54 PM in response to Rontheyo

Did you ever resolve this? My Apple TV (4th gen) has been connected to my 5 GHz wireless network since I got it and tonight I had to unplug it for something. When it started back up it would not connect. After restoring via iTunes, I get:

"There was a problem connecting to the network.

Check your settings and try again. (0)"

Reply

Answer 3

Jan 1, 2018 8:03 AM in response to sireggleston

Did you get yours to work? Mine was working fine this week, but now my 5GHZ also won’t connect. I get a message that says, “ There was a problem connecting to the network check your settings and try again.” My WiFi is working on my phone, so I know it’s not my WiFi.

Reply