Camera is black on Apple Watch 3

My camera just shows up black, it sometimes works but is very slow. What is wrong?

Posted on Oct 28, 2017 3:37 PM

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Question marked as Top-ranking reply

Posted on Oct 28, 2017 3:51 PM

Hi


Whilst I can't say what that is happening, the following steps may help:


If you have not yet done so, update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Close certain apps and restart both your iPhone and your Apple Watch:


If the issue persists, then it may help to unpair and re-pair your Apple Watch:


If the issue then still persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


3 replies
Question marked as Top-ranking reply

Oct 28, 2017 3:51 PM in response to Emilymooore

Hi


Whilst I can't say what that is happening, the following steps may help:


If you have not yet done so, update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Close certain apps and restart both your iPhone and your Apple Watch:


If the issue persists, then it may help to unpair and re-pair your Apple Watch:


If the issue then still persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Oct 29, 2017 1:44 AM in response to IMIrfanMunir

As I hoped to explain in my previous reply, if the issue persists after following the suggested troubleshooting steps, then I suggest that you next contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Oct 29, 2017 12:33 AM in response to Jonathan UK

I have an issue watch shows black screen in Camera view and only capture button works no view there i am using iphone 8 plus with my Watch series 1 on watch OS4 this watch was working very well with my old iphone 7 plus but bow suddenly camera view stopped working and tried unpairing restoring resetting everything issue still presists. Please help urgent.

Thanks,

Irfan

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Camera is black on Apple Watch 3

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