MacBook Pro (15-inch, 2016) Makes popping noise
Hello all, so i went to Apple store (century city) and told them about two issues: 1. When I'm working with my MacBook, out of a blue I hear a popping sound every 15 minutes or so, 2. Honestly lets not talk about the second issue here, because when I was explaining to them they were like some death human beings like they have no idea what I'm talking about 🙂 (No offense)
Long story short, I had to come back home get a full back up then go back the next day to drop it off for repair.
1. Labor Charge, PBG4/MBP15" $ 100
2. FLAT RATE 2 REPAIR, MBP15"-TB $ 695 This is what they showed me as a statement of my repair receipt, which was free for me (Under warranty) sounds good for free, right ?
5th day comes, they haven't reached out to me yet, so I call the store and they were saying 3 to 5 business days, weekends don't count (I dropped it off on Saturday). Fine by me, but the confirmation email they sent to me under problem Description/Diagnosis says:
Customer is okay with 3-5 day turnaround time
Estimated Turn Around Time: We'll call you in 3 - 5 days
So i kept arguing for couple minutes that I dont see such a thing as business days, it just says days. Which today my laptop has to be ready and I need it ASAP. Put me on hold for couple seconds and was like, yeah your laptop is ready we'll send you an email to come pick it up today. I go to the store couple hours later, Description says: They Replaced
1. Logic Board 2.6GHZ Quadcore Intel Core i7 process
2. Top case with battery ANSI ( Keyboard Makes abnormal noise) which is totally wrong, I googled after and the sound comes out from somewhere else and has nothing to do with the keyboard😅
.. I literally dont know what to do, go back to the store argue again, leave my MacBook for few more days ? and im sure as **** they wont fix it.
Lastly what they did to my MacBook is like they cleaned all the dirt from my keyboard and track pad and it looks brand new.
MacBook Pro TouchBar and Touch ID, macOS Sierra (10.12.3), Popping noise