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Apple music charges?

Hello, I have a question regarding my apple music charges. I'm not sure why I'm getting charged a fee of $9.99 and $7.34 at the same time. I thought it was only supposed to be one payment. Am I getting money taken out that is not supposed to be taken out? I'm am very frustrated because if I didn't notice who knows how much more money could have been taken out of my account

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Posted on Oct 28, 2017 9:19 PM

Question marked as Top-ranking reply

Posted on Oct 29, 2017 10:03 AM

Check your payment history to confirm what the charge is for. If erroneous, file for a refund.


You can see your account purchase history and Report a Problem from this link:

https://reportaproblem.apple.com

If you see "itunes.com/bill" or an unfamiliar charge on your bank, credit card, or debit statement

https://support.apple.com/en-us/HT201382

1 reply
Question marked as Top-ranking reply

Oct 29, 2017 10:03 AM in response to Community User

Check your payment history to confirm what the charge is for. If erroneous, file for a refund.


You can see your account purchase history and Report a Problem from this link:

https://reportaproblem.apple.com

If you see "itunes.com/bill" or an unfamiliar charge on your bank, credit card, or debit statement

https://support.apple.com/en-us/HT201382

Apple music charges?

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